Kroger Pharmacy in McDonough, GA, is known for its dedicated staff who are committed to helping customers maintain their health. They provide a range of services, including vaccinations, prescription refills, and health advice. Many customers appreciate the polite and helpful nature of the staff, often mentioning specific employees like Justin, Lora, and Pam for their exceptional service. The pharmacy offers convenient online tools for managing prescriptions, making it easier for customers to handle their needs on their own schedule. However, some customers have reported recent challenges, such as delays in prescription fills and difficulty with phone communication, including long hold times. A few have expressed frustration over orders not being ready when promised, particularly for essential medications like insulin. Despite these issues, most reviews highlight the staff's friendliness and willingness to assist, though there is a desire for improved efficiency and better inventory management. Overall, while Kroger Pharmacy has a reputation for good service and knowledgeable staff, recent feedback indicates a need for attention to prescription timeliness and stock levels to enhance customer satisfaction.
I have used this pharmacy for many years! They are always helpful and concerned about my pharmacy needs, willing to explain how and why I need the medication, and text me when a refill is ready to be picked up.
October 2025
Always a great experience. They keep shelves stocked and the team is always helpful!
June 2025
Great Customer Service . Pharmacist went out of his way to help rush my prescription when I was in such pain. Thank you.
