“JV was amazing and confident in explaining all the conditions involved in purchasing my son a phone. He was very polite and informative .. Amazing personality. Thanks Jv”
“No one ever likes going into any phone company. But I wanna say Lauren was absolutely amazing! The phone service in our area has been out for the past two days. She was dealing with upset customers coming in and out of the store while taking care of me in a respectful manner when she told me she wasn’t a manager, I was absolutely shocked her communication skills are amazing, but not only communication her time management De-escalation with upset customers all of the above. I was in there two hours just due to me, asking questions and figure out pricing And I enjoyed every minute of it not to mention she’s pregnant as hell and was doing everything by herself. I’m majorly impressed and as long as she’s there, I will be a customer of Verizon. She helped me pick out a new phone I wanted and a iPad along with accessories. I’m thinking about going back for another watch just because of her. Big big thank you to her”
“My mom is almost 80 years old and she had a phone with another carrier that had a virus on it. I took her to AT&T to explore her options. The patience and customer service Ariel has with my mom was outstanding. She not only fixed my mom’s current phone first, then she proceeded to help us get her a new phone and service at an affordable rate. Everyone in the store was friendly. I watched them help customers and greet people when they first walked in. Ariel set up my mom’s phone and treated her with such care. I had my three kids with me and the other gentleman made sure they had something to watch while we conducted business. 10/10 recommend THIS location specifically.”
“I went into the cricket location in McDonough willow ln and I was helped by the store manager Nureen Y. She helped me and was so patient with me I am very satisfied”
“Thank you my screen is back to normal phone was broke for almost a month finally got it fixed thanks to Andrew out of Jonesboro really did his thing cleaned out my microphone and got my phone charging correctly again they are very fast and precise so again thank you and would highly recommend this location will be returning for future fixes .”