“JV was amazing and confident in explaining all the conditions involved in purchasing my son a phone. He was very polite and informative .. Amazing personality. Thanks Jv”
“After procrastinating for months, I finally, reluctantly visited our McDonough Verizon store to upgrade my husband's phone. I was pleasantly surprised to meet Christa. She was kind, knowledgeable, efficient, listened to my needs and didn't try to force me to purchase unnecessary items. Thank you so much for your professionalism and your customer service skills. I didn't get the name of the associate that arrived just before I left, but she too was kind and knowledgeable. I truly appreciate the customer service. Thank you.”
“Where do I begin 1st I ended up having to get replacement phone and needed some help sending my info to the new phone. Ok I go to Mt zion location she's helpful but let's me know new policy is the customer has to port there own phone but attempts to help but failed to transfer..I go home not working, called customer service absolutely horrible. Get back in the truck head over stockbridge location no help..by this time wasted whole day damn near about to cry...unbeknownst I go to mcdonough location tell the rep CHRISTIAN What happened. No wonder his name is Christian beyond helpful and was able to transfer my info over! Out of all locations this guy was the one..
I can't thank you enough CHRISTIAN for your help..excellent service..patience was key”
“I went into the cricket location in McDonough willow ln and I was helped by the store manager Nureen Y. She helped me and was so patient with me I am very satisfied”
“Thank you my screen is back to normal phone was broke for almost a month finally got it fixed thanks to Andrew out of Jonesboro really did his thing cleaned out my microphone and got my phone charging correctly again they are very fast and precise so again thank you and would highly recommend this location will be returning for future fixes .”