Verizon in McDonough, GA, is praised for its friendly and helpful staff who strive to provide a positive experience for customers. Customers appreciate the knowledgeable store consultants and managers who assist with a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. Several reviews highlight staff members who took their time to explain products and troubleshoot issues, such as helping with a HUM device and updating an old watch. Customers also mention the store's welcoming environment, where employees go beyond to assist, especially with teenagers seeking help. While some note that the manager's focus on upselling can be less helpful, overall, the staff's dedication and kindness stand out. Many reviewers recommend the store for its excellent service and staff who genuinely care about connecting technology to life in a trustworthy and fun way.
The lady at this store was friendly and helpful. I have been having trouble with my HUM device for weeks. I have taken it to other stores with little success. She was able to help me in a little while and it has been working since. I was grateful and returned to thank her.
May 2024
Tara and Chris were the best. Helped get my new phone up and going. Saved me a load of time and headaches.
March 2024
Today was my first time at this location and my experience was wonderful. Arianna was amazing she took her time with me and explained everything to my understanding and I really appreciate that.
