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10AM - 8PM
5200 Windward Pkwy, Alpharetta
Mobile Phones
“The employees at Cellairis have fixed my phone twice; the first time, my screen was cracked, and recently they fixed my phone when only the pink T-Mobile and black screens were coming up.”
“10/10 experience. I was able to get so much insight just on the company itself, enhancing my knowledge on my phone and what I really was dealing with. Mainly a shoutout to Whitney for being wonderful!!”
“Kenyatta is great! She was personable, helpful and patient. She took the time to discuss options on phones and plans without trying to upsell me. When we ran into an issue, was able to solve the problem quicker than the customer service line.”
“EJ was incredibly knowledgeable and helpful! He took the time to explain the different phone options and Verizon plans to ensure I made the best choice for my needs. I appreciate the level of service EJ provides and will highly recommend him to friends/family.”
“Not only is this 100% HANDS DOWN THE BEST METRO PCS IN Georgia (possibly the universe) but the level of above and beyond customer service provided by Mr. Jay is absolutreaely platinum level and beyond. I'm talking better than Chick-fil-A people! Jay really is the Labron James of Metro PCS he could/should be the example for professionalism/hospitality/ effectiveness/product knowledge/effectiveness/ kindness/ just a real Superstar! Whatever you may need whether it be paying a bill, questions about anything phone related or MetroPCS related, purchasing a new device, even down to functions on your phone you might not have known about or not sure you quite understand no worries Mr Jay's got you! I guarantee when you leave you're going to leave with a piece of mind and you're going to know you just received VIP level customer service! Thanks Mr Jay! You're Man the man bro!”
“I recently had an excellent experience with Scott Phillips at Verizon. He was exceptionally helpful, professional, and patient throughout the entire process. Scott took the time to explain all of my options, guided me to the best plan for my needs, and ensured everything was set up perfectly before I left. It’s rare to find someone who truly cares about their customers, but Scott goes above and beyond. If you’re visiting Verizon, I highly recommend asking for Scott—you won’t be disappointed!”
“Yeshaiyah helped me pick out a new phone and sync everything from my old one to the new one. He was extremely helpful and very respectful. I would recommend this location.”
“Had my mobile battery replaced. They checked the warranty staus for me, replaced it quickly and met all my expectations. Samuel is very helpful and knowledgeable. Recommend ?”
“Adamari was awesome. She was way better than calling and dealing with customer service. From now on when I need to handle business for my companies, I’m going to see her”
“I wanted to thank Mathew at the Verizon store inside the Collection for his excellent customer service! He was patient with my lack of technology skills and I left a happy customer! It’s so nice to know quality customer service still exists.”
“This is the first time we come to this T mobile and the person that helped us was extremely nice, respectful, professional and helpful.
We have had very bad experiences in this place.
So thank you Naya for your patience and your help.”
“I had a really great experience at the Johns Creek AT&T store. David and Jason answered all my questions and helped me find the perfect wireless plan for my family. Pricing was transparent, and the service was top-notch. I would highly recommend this store.”
“Nai was so beyond helpful with my new phone today! Especially with having a toddler with me, he made a smooth transition and was very patient and soft spoken! Highly recommend seeing him!”
“Excellent customer's service!! The manager really really came through for me. He helped me with my account and set me up with a new phone. He even walked me through transferring my data so I was sure to do it right. What a relief that was! I definitely recommend this store and all the employees who work there!”
“Our sales rep Vince at the Northpoint AT&T store was outstanding. He actually helped us instead of overselling us. He was extremely patient and courteous, and handled our sale very professionally. We very much appreciated him!”
“This location is great, the inside is spacious and has great decor. The employees greeted me when I walked in, I was promptly assisted and in and out in 15 minutes which is quite quick for a phone store. Nyah went above and beyond expectations to provide the best experience. She was patient, knowledgeable, and she helped me resolve my concerns quickly. Thank you to the team here for their hard work and consistency.”
“I just upgraded my phone thanks to the employee telling us about great deals and saved lots of money they helped me set my phone after receiving it great, professional service.
Am a happy customer ❤️”
“The service at this location was exceptional. I had a lot of issues with overseas support on the weekend and finally went to this location and Jackie and Liz went above and beyond and set up our new phones within minutes. They had great customer service skills and knew their jobs well.”
“I had requested a bilingual representative to help my family understand the upgrade plans, Rene was very helpful and patient. My family were able to upgrade the same day and they were very happy with the service. Would recommend Rene to anyone needing help with their upgrades or phone services.”
“Wonderful experience at Ameritel in Johns Creek. Angel is a gem and very knowledgeable on the phone accessories and the repair services he provides. He helped us pick out a brand new iPhone case and a case for my air pods! We also got a brand new screen protector. Everything was under $40. It was super affordable and you honestly can’t beat these prices.”
“Words can not express gratitude for the T-Mobile team in Alpharetta. I truly believe it is from the dynamic leadership of the assistant manager Amos. After working a long day in the hospital I called Amos on his off day. Due to loyalty to T-Mobile, he called the Alpharetta branch and my wait time was shortened tremendously. Alex and Adam work their awesome magic to make my evening peaceful and very relaxing. Thank you so much for the A team???”
“This is just a review for the wonderful staff in the electronics/media section.I had a terrible experience at another Target when the website said there was plenty of stock of a CD but the staff refused to check in the back for me because they keep everything in the back and not on the shelves. He had a terrible attitude. I came to this location after and the young woman staff asked me if I needed any help as soon as she spotted me. I asked for some help finding the CD and she immediately said she knew what I was asking for and would grab it from the back. I finally got my CD.I didn't get her name but thank you for the help and wonderful experience after I was so upset at another Target.”
“Went in today wasn't having the best time because I have anxiety really badly on top of add,ADHD the people here were so nice and forgiving while my phone was transferring information I kept stepping outside for air and to calm my mind yet no one was rude or mean I also came in with 2 other people same problem as myself 3 of us taping feet and not being able to focus the women here kept us on task helped us reach our goals and were all so lovely and nice 10-10 would highly recorded this store thank you to the whole team that worked today and helped us have calm minds ?????”
“Maria at the Holcomb Bridge store was amazingly helpful. Answered all my questions about which phone to get, transferred the data, and was extremely knowledgable. Glad I selected that particular location. I will send others to that store.”
“Absolutely could not have had better service! Not an ATT lover here, but Robert was wonderful, knew just how to fix my issues, and provided affordable options to consider”
“Had to stop by TMobile this afternoon and was helped out by Christian. He was attentive, kind, and efficient. I was in and out. I appreciate his patience while I sorted out my phone issue.”
“I just got a new phone. I came to the Crabapple store, and somehow, I couldn't get into my phone ( I was messing around with my settings) ? of course, I was freaking out! The store was open, but the door was locked, Nick was having his break, was in his car, and saw me. Came up to me, ON HIS OWN TIME, and fixed my phone so I could get in and use it.Outstanding service and a very kind, respectful young man! Very appreciative of the "above and beyond " service Nick provided. Thank you again, Nick! ( I told you I was gonna put you on blast, lol ❤️)”
“Veronica and D were absolutely fantastic! Their customer service was top-notch. I’ve been coming back to this location because of their incredible service. Keep up the great work!”
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“We are extremely happy with our AT&T installation and service! So much better than Xfinity! And 5 stars also to Nikki Kendrick for all her help in making the transition totally painless and super easy. She was always available for all my questions and continues to be available if I have anymore questions. I wish we had gone with AT&T sooner!! Thank you so much Nikki!!!”