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“This local had many choices to pick from. They have great deals and the people who work at this location do their best to answer ur questions, get you what you need so you can leave. This company has really reasonable plans, it seems they have plans that'll fit anyone and everyone..”
“Bahja was amazing and gave us the best customer service I've received in a long time. She was more than helpful and made our experience smooth and painless. Can't recommend Bahja enough.”
“Great customer service and knowledgeable staff. Matthew was thorough and patient in explaining all of the options and helping me find the best options for my family.”
“Brittany was diligent in finding the right phone for my needs and my price point. She is very knowledgeable about the products and the services. I felt that she gave me the same care and service she would for a family member.”
“I can't say enough good comments about this branch. We worked with Kayla; and she when she learned that my mother was ill, she texted several times to check on her. She, and her manager Frank, are the kindest people! Working with them makes we happy that we use AT & T. We could not have imagined better customer service! A++”
“ABSOLUTELY AMAZING SERVICE!!!
Every single time I come here my phone is fixed perfectly with no problems ever. I will always come back here for service!”
“I had an excellent experience thanks to Dominique! From start to finish, they provided amazing service and treated me with so much patience and kindness. Dominique took the time to answer all my questions without ever making me feel rushed, and their friendly attitude made the whole process so much easier. It’s rare to find someone who genuinely cares about making sure you’re comfortable and satisfied, but Dominique did exactly that. I truly appreciate the extra effort and professionalism they showed. Thank you, Dominique, for going above and beyond!”
9:30AM - 6PM
821 Dawsonville Hwy Suite 240, Gainesville
Mobile Phones
“Talked with Tony today for help accessing an iPhone. He was knowledgeable, pleasant, and got the job done quickly. I will definitely return with any phone or computer needs. Excellent service!”
10AM - 7PM
1077 Jesse Jewell Pkwy, Gainesville
Mobile Phones
“My device was having trouble charging I thought I may have needed a new charging for it but the associate offered me a cleaning for $25 now my charger port is working like new”
“Last week I went to the store in Braselton to see if I could resolve a problem with my iPhone since my Id was grayed out! A young man named AKBAR, helped me ! He tried several options and final he discover that there was a problem with screen time! In a few minutes he resolved my problem! I was happy to go there and thankful that it was resolved quickly! Another lady was there and as she left she mentioned that there is always someone at this location to help us ! I agree!?
Since I bought my iPhone I always get great customer service! Congrats Verizon ! ??Sincerely…a 20+ years happy customer!”
“Came in after my iPhone stopped working and needed to get a new phone and Ashton was excellent from the minute we walked in. Very professional and broke down everything line by line with us. Ashton is the man!”
“Great Place to deal with for sure.. Good phone service in my area and everything works great all the time.. They just need to do a better job with existing customers.. Like better deals and make things more convenient for someone who's been there that long for so long can your father still too high dollar for existing customers to re-up or upgrade and you have to go into the store you can't buy online which is kind of pathetic.. but great service”
“We were so incredibly impressed with Armando at Verizon Oakwood. The day before we had gone to a corporate store and asked for help to upgrade my phone and transfer it to our daughter. We left disappointed because the sales person was more interested in selling us a new line or new plan than helping with what I asked. Armando not only understood and helped us do exactly what we needed but he also suggested a savings on our monthly plan *and* he went above and beyond to travel to another store that had the color I wanted on his *own* time and set it and the transferred phone up for us! We won’t bother with a corporate store again, thank you!!!!!!!”
“I was in desperate need of some phone service. I had been given a phone by my loving family out there in Cali. I was able to get serviced with an unlimited plan commensurate with the price paid. It being an older device they supposedly didn't have an Otter Box nor apparently a similar/equivalent phone protector. I was suitably miffed about this lack of inventory and for MY phone no less. On the flip side I DID understand how it was possible. I promptly paid , received my receipt and change and then exited the premises. Staff was courteous. Store was immaculate as is the running trend with the Metro PCS stores I've frequented in the past.”
“had to go and get some account info, Najeeb was amazing. Spent an hour on the phone getting it for me and then again what I had to get it again 10/10 customer service”
“Lala M. Is an over the top manager as well as an over the top exceptional customer service representative which is why I always keep coming back here I'm thrilled that I was able to make my purchase at her store and have been a T mobile customer for over a year now and don't plan on changing . She definitely deserves her salary doubled”
“Thank you jasmine thank you thank you! I was dreading going into a store at all from past experiences and jasmine was so helpful without being too helpful I appreciate her and hope she would be the expert I see when and if going in store in future.”
“Maria was so knowledgeable, patient and kind during my entire visit. I switched cell phone carriers from Verizon to AT&T and added home internet as a bundle. Josh, also an employee, was helpful and kind during the visit. It was an overall great experience, and I would highly recommend both of these employees to anyone needing AT&T's services.”
“David was such a great help!! Thank you so much for explaining everything to us and being as patient as you were. I would recommend this location over the Jesse jewel parkway in Gainsville. He didn’t try to pin the blame on us or make us feel at fault for things out of our control at all. Our phone was traded in however it was lost in their warehouse so I wasn’t being credited on the account or eligible for promotions. We found the tracking number and he stayed on call with customer service until the issues was resolved. He did WAY more than the other four locations did. All the other locations were telling I had to go to different locations to fix this issue or a corporate store and they all said they couldn’t help with this ( not even customer service)..The original store just sent us away and asked to wait ore than what we had already invest in.”
“Came in June 19, 2022 Ashley told me about a survey but haven't received it. Anywho I just want to tell you all that she did an amazing job helping me with my new phone and transferring all my contacts and pictures I couldn't be more grateful for her being here.”
10AM - 8PM
4300 Buford Dr Ste 2B, Buford
Mobile Phones
“Claudia was fantastic!! I am an elderly woman that lives by herself and needed help with a protection claim and she spent all the time necessary to make sure I was taken care of and got exactly what I needed. She even offered to sell me a new cord that I needed! Super patient and super nice! I will definitely be going back to this location and hope to run into Claudia again!!”
“Wonderful Staff. Elizabeth & Shawada helped me and the service was great. Loved the vibe of the location. I will definitely revisit & refer others to this location.”
“I went to your location at 2033 Buford Hwy today, and was helped by Maddie. She went above and beyond to help me out and I just wanted to thank her. If there were more kind, helpful people like Maddie in the world it would be a better world!! Thanks again Maddie for all your help today!”
“Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great”
“Althea was amazing! Very professional, extremely knowledgeable and immediately put me at ease when I visited the store. I definitely recommend this location for any AT&T services.”
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“If I could give this Store 10 stars, Ivan and Phoenix are the best AT&T employees I’ve ever had a chance to work with. They were very knowledgeable and treated me with respect, unlike other stores that wants to just throw me out to the river and expect me to swim the truth is I can’t swim very well and these two gentlemen have helped me out a lot thank you.”