“This store is extraordinarily helpful - and today Matt on the team figured out a variety of permutations to fasten some funky chairs back together again after a raucous gathering of friends. The red and blue chairs are once again inhabitable with no chance of collapse or danger of tetanus shot requirements. Much appreciated! This ACE rules!”
“Quentin is absolutely the best. He is so knowledgeable, helpful and kind. He helped me pick the right things I needed to rent to get the job done. Even when I needed an item not in tool rental he helped me.”
“I stopped by this location late one evening on March 26th, 2026 with a friend, about 30 minutes before closing, needing help with a specific lumber cut and a plumbing part for a fence and kitchen sink repair.
Jose in Lumber immediately greeted us and offered to cut our boards before we even had to ask. That kind of proactive help—especially late at night—really stood out.
Then we met Donald in Plumbing… absolute legend. He walked us through exactly what we needed (and was 100% right, even when my friend thought it was a different size). On top of that, he brought great energy, made us laugh, and genuinely went above and beyond to help us get it right the first time.
Both Jose and Donald made what could have been a stressful, last-minute trip incredibly easy and enjoyable.
This isn’t my home store, but after this experience, I honestly wish it was.”
“Great service something hardware stores don't have these days.
Gill-Roy's is the store where employees will ask if you need help, bring you to the aisle, then help see if the product is what you need. Customer service I have not received from Home Depot.
Love this store!”