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“From the moment you walk into this UPS Store, you’re greeted by a team that truly values customer satisfaction. The staff is always friendly, efficient, and eager to help. Whether it’s handling Amazon returns, shipping important packages, notarizing documents, or printing materials, they consistently provide excellent service. They work quickly without sacrificing quality and always make sure customers understand their options. Their professionalism, positive attitude, and dedication to providing a great experience keep me coming back. This location has earned my trust, and I highly recommend it to anyone looking for dependable and exceptional service.”
“I had an outstanding experience at this UPS location thanks to Devonta Stevenson, the General Manager. From the moment you walk in, his positive energy is contagious. His smile truly lights up the entire store. The store also smells amazing which is weird and also cool at the same time.
What impressed me most was the personal care and attention he gave to each and every customer. He took the time to be informative, patient, and genuinely kind, making sure everyone felt heard and helped. It was incredible to watch people come in clearly stressed or upset and walk out smiling simply because they interacted with him.
Devonta sets the standard for exceptional customer service which seems so rare these days. His attitude, professionalism, and warmth create an environment that makes a real difference. Great job, Devonta. UPS is lucky to have you!”
“The staff helped me with Canadian citizenship photos, which is not a normal and standard thing to get done around town. Once everything was done, they did a great job helping me pack everything up and send. Thanks!”
“I absolutely love this place! You can tell they actually care about their customers and know what they’re doing. I’ve come here for everything from shipping packages to printing and notary services, and every single time the experience has been smooth and easy”
“These guys are outstanding! ..and they just did it again. Chris and Nick teamed up and save my worms after the driver managed to miss my house for two extra days. Nick helped me find them with the app. And Chris called me as soon as they came in. Without them, the worms would have been dead, I'm sure. They would never have lasted another day. But we had a 100% survival rate! Thank y'all..”
“Updating my review from negative to positive! I came in a few weeks ago, it was pouring down raining and there was only one young lady in here assisting us, and I am incredibly impressed with how she handled my transaction ar one register along with a frww other customers transactions under pressure being all alone while it was pouring down raining. She really held it down and I am incredibly impressed and grateful that she was here to assist me so KUDOS to her and thank you guys for hiring such a phenomenal young lady to deliver exceptional customer service! Also, my package was delivered on time and it was just a phenomenal experience altogether from inception to completion. Kudos to the young lady working!! I”
“Jay & Nimita are amazing! They are super helpful with all my designs. They do all my printing for my cutouts, to welcome signs, to props! They can help you with all your printing needs! Since I'm in the events industry, things could be last minute and they make it happen EVERY TIME! So grateful for these two! They're the best.”
“The employees at this store are so kind, I like coming here. The process is always a quick here. No hassle just speedy and gr8 customer service. Thanks Bhumit you were very accommodating. Keep up the good work”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“I've been frequenting this Pak Mail location for years...not only because it's a convenient place to ship and have things printed, but mostly because of the staff. The people that work here are phenomenal! We're very lucky to have this Pak Mail in our community - highly recommend!”
“We have been using this location for over 5 years for our PO Box, annual graduation banners and all of our mailing needs. Carol and her team are awesome making sure everyone is taken care of and are always very personable and greet me by my name. Definitely a great place!!! Thank you Carol!”
“Intelligent Office Roswell is both aesthetically pleasing and practical. If you are looking for a space where the staff and team are responsive and professional look no further.”
“The guy who took my package did not look like he wished he was somewhere else, doing something else. He did not speak fast like he was trying to get by me and move onto the next person that needed help. He actually looked at me when he was talking to me. His choice of words did not sound like they came from a computer or that he had said it 1000 times already that day. It seemed like he was talking to me, not to a practice bot for Improving customer service skills.”
“The staff is always very courteous, professional and efficient. They also come up with solutions to things such as packaging questions and shipping questions that a consumer may have.”
9:30AM - 3:30PM
1425 Market Blvd Ste 530, Roswell
Mailbox Centers
“I recently had an Amazon return that ended up being much more complicated than it should have been. Grant and Cameron at the Market Blvd. UPS Store delivered outstanding customer service. Both were friendly, polite, and extremely helpful in resolving my issues.”
“Couldn’t have had a better experience! This location is impeccably clean! The staff are very professional and courteous. They are literally smiling sincerely and they seem to like to help. I highly recommend this location. Back home, I will use the same UPS store for this very reason. I will pass others and go to the store that I know I’m gonna have a good experience. They’re doing a great job over here so please head here for any of your shipping.”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“This is the best UPS store in town. The owner is so friendly and always taking care of the customers. They open on Sunday and sometime they waited for customers to things done on the same day. The price is also reasonable. This is your place for shopping, printing, and mailing. Highly recommended!”
“I stopped by UPS to ship a package and was fortunate to be helped by Amir. From the moment I walked in, he was welcoming, efficient, and genuinely kind. The store was busy, but he remained calm, professional, and made sure every customer received excellent service.
Amir helped me choose the best shipping option for my needs and had everything taken care of in just a few minutes. What impressed me most was his attention to detail and his willingness to make sure I felt confident that my package would arrive safely.
It’s refreshing to encounter someone who clearly cares about providing great customer service. Amir is a tremendous asset to this UPS location, and I’ll gladly return because of the positive experience he provided.”
“Karl was very sweet and helped my with my field printing appointment. The soft classical music was a very nice touch and he was very professional. I will definitely be back for my printing and shipping needs!”
“This is my favorite UPS store - 5 minutes from my house - easy access. But most important - my favorite customer service lady, Hazel, seems to always be there! Hazel is friendly, remembers my name, & she is knowledgable, fast, & efficient. Hazel is my go to person for my custom shipping needs when I sell fragile antiques.”
10AM - 3:30PM
10945 State Bridge Rd Ste 401, Alpharetta
Mailbox Centers
“I want to share my personal experience with this location. I had some issues with getting some assistance with a competitor and I walked in feeling really desperate and defeated. I met Raj and he really helped and provided exactly what was needed. They have made a believer in me and I will recommend to everyone. Thank you Raj! You made my day!!!?”
“If you’ve ever had to return anything to Amazon, you’ve been to the UPS store. Most of the time my experience is just “meh” or unpleasant at almost any other location. This is my place. It is locally owned and operated and the employees and ownership are part of the neighborhood. They are super helpful and go above and beyond. I was there today and had another great experience. Thanks guys!”
8:30AM - 4:30PM
4426 Hugh Howell Rd Ste B, Tucker
Mailbox Centers
“This store is a whole vibe!
I’ve been to quite a few UPS Stores over the years, but this location is hands down my favorite. The team at this store has created something special. It’s not just a place to ship packages, it’s a whole vibe.
From the moment I walk in, I’m greeted by name, and that level of personal care never goes unnoticed. Manager Roderick Wagner clearly leads with intention because his team reflects it. Davonte, London, Katrina, and Nimsi each bring their own personality, but they all consistently deliver top-tier service.
And let me say this, no matter what kind of mood I walk in with, it never lasts long. The energy in this place will turn you around quickly. Katrina, in particular, has a way of lifting your spirit the moment she says, “Hey, Ms. Freeman.” She’s like the “get your package together, auntie” in the best way possible. Full of joy, full of knowledge, and always on point.
Every visit feels personal, efficient, and genuinely welcoming. This team doesn’t just do their job; they take pride in it, and it shows every single time.
If you’re anywhere near Tucker, this is the UPS Store you want to visit.”
“I have been going to this store for almost 2.5 years. They are fantastic! The employees are always pleasant and they never give me a hard time with any Amazon returns compared to other UPS stores that hassle you with the taping. I only come to this store for all Amazon returns!”
“This place is great for all my shipping, printing, packing, etc needs and it is close. I really enjoy speaking with the owner. She is a joy and very helpful. Will definitely make this my shipping spot from now on.”
“The reason why I would recommend this UPS store over the estimated 5700 stores…
Total Customer Experience
The amount of time dedication and focus for 7 shipments, 4 different locations and the urgency around getting the packages on the truck was honestly extraordinary.
I’ve been coming to this store for a few years, but this day was impactful for my wife and I. Repeat customer”
“If you need anything handled at UPS, Vic is the man! He could run that whole store alone if they would let him. I’ve been in there over 15 times and each time is always faster than the last. He’s kind, efficient, and a hard worker! Very knowledgeable of anything and everything when it comes to what services UPS offers. Go see him and make those shipping hassles less of a hassle!”
“I would love to share my experience, which was helped by the staff named ALEX ??♥️ He was soooo sweet and super kind and was never reluctant to help customers over the phone! He had big patience and good understanding for non- native speakers and also very polite.
In fact, I was supposed to get one ice cooler from a person named HUNTER. The sender just sent me the prove shot that shows he seemed to send the my ice cooler but without tracking number. My family so far even went to in person several times to see whether it had been arrived but it was not there. So, instead, we just decided to check over the phone. Today Alex, even though I had no tracking number, he willingfully bothered checking all items he had there just under my name. Although it was not there AGAIN, I did appreciate his kind efforts very much. Alex is always considerate for customers and we love him. Thank you for your service?♥️ We will use this store with affection as always!”
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“Reagan and Faulkner were very patient helped me fill out my money order. Their kindness knows no bounds. They greeted me at the door, accommodating all my needs for shipping, and even wished me well. Of all the ups stores I’ve been to. This is the best! Great work everyone.”