Under Armour Factory House is an outlet store located in a new, open shopping center. The store offers a vast array of brands, fashion, shoes, and more. Despite the large size of the store, it is well-kept and modern, with not much traffic during the visits. The staff is very friendly and helpful, with excellent customer service. One employee, who may have been a manager, was particularly praised for her great communication and expertise in assisting customers. The store often has sales, making it a tempting place to shop. However, the management seems to be failing the employees, as there were only two staff members in the crowded store, with no manager present. Overall, the quality of the products is worth the slightly high prices, and the store provides a pleasant shopping experience for customers.
I had great service today at the outlet. It was a bit disturbing that there was only two employees in the crowded store and no manager. The young lady at the register had a smile on her face and the greatest customer service despite just coming from the dentist. Management is failing the employees.
June 2025
Nice clothes and much cheaper than in department stores. I'll go back again.
March 2025
No major problems employees were very welcoming. We were just looking.
