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“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“The employee there was super helpful. I was looking for a package that should’ve been delivered at this location but wasn’t there upon arrival. The lady up front was nice and timely going above and beyond helping me locate my package.”
“This is by far the best postal service I’ve ever been to. Victoria and Shannon are approachable, very kind, and helpful. This is the only postal service I will be coming to for as long as I live near by.”
“Love The Lady Work In There She Very Professional Very Nice She a Beautiful African American Woman Serve For Our Country Very Down To Earth Make Me Feel Like A Child”
“Hidden gem, I just came from godby rd and that other usps was packed and rude and hot. But this post office is a breath of fresh air. It’s cool is never really packed and they are nice people”
“I like how I was greeted and dealt with so friendly when entering and leaving. The two women who were working there are very great workers they are nice and helpful. I would come back again.”
“This location has made changes but that doesn’t make the clerks any less helpful! They do not provide walk-in passport services, this is no longer a drop-off location, and they can no longer provide free tape! Still the employees find a way to be on patient, personal, and budget friendly. I needed to ship a package to my mother in NJ it has glass and lotions inside.
The clerk I was working with black girl with twists helped me find the cheapest way to gift my mommy her Mother’s Day present! ?
It seemed like the crew pulled together when they overheard what I had inside to ship off and helped me pack my box safely! They were in the best mood just laughing with each other and one even roasting me! ?? I had fun and found myself not wanting to leave. They deserve a raise! Dealing with entitled people who come in there yelling, stealing shipping supplies, and just trying to bend the rules to serve their own interests… I work in customer service as well and I know these clerks have it hard. The only way they can get their jobs done is to stay positive! At this location I strongly recommend you go by just to say hello to the men and women who work here! They’d appreciate your kindness! People don’t always show up like them every day faithfully and attempting to try! A round of applause for these usps employees! Keep it up!!!”
“I must give a huge thank you to Mr. Roy Tabor at the Fayetteville Post Office. Mr. Tabor went above and beyond in assisting me retrieve mail from my mailbox which was locked and stuck. His kind demeanor and willingness to help were exactly what we hope for from our friends at the local post office. Thank you, Mr. Tabor, for making Fayetteville proud!”
“Ms. T was the nicest and most helpful person ever. She was friendly to me and every other customer she helped. I've never mailed a package before and she was very understanding and helpful”
“This facility has always assisted with packages. BUT THIS TIME, Roy went over and above to find a lost package. He was patient, took as much time as it took - and FOUND IT (it was lost in Atlanta!!) Thanks so much ROY!!!”
“Yes. This post office looks like it was old and forgotten,but I needed stamps and it was the closest to me.
In and out with one person ahead of me.
I didn’t know it was even here! The clerk was nice, no problems. ?”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“This post office on Lake Harbin in Morrow, Ga is my favorite post office to go too! The Post Master General sets a good example of what she expects. She is always friendly and professional. I like how she has displayed the stamps.”
“Stopped by the post office and had a really smooth experience. The staff was friendly, patient, and actually took the time to help without rushing anyone. The line moved faster than expected, and everything was organized and efficient. It’s not always you leave a post office impressed, but this one definitely delivered great service .ill make that one My Main post office from now one ..”
“Before visiting the United States Postal Service location in East Point, GA, I’ll admit I was a bit hesitant. I had read several negative reviews mentioning poor customer service and overcharging, so I went in expecting the worst. Thankfully, my experience was the complete opposite.
From the moment I stepped up to the counter, USPS employee T. Jones completely changed my perception of this location. She was extremely pleasant, professional, and efficient, even while handling a steady flow of customers. What stood out the most was her ability to remain calm, patient, and genuinely helpful no matter the situation in front of her.
T. Jones was not only quick but also a truthful and knowledgeable problem-solver. She took the time to clearly explain options, answer questions honestly, and ensure each customer was taken care of properly without rushing or showing frustration. It was clear she takes pride in her work and understands how much good customer service matters, especially in a fast-paced environment like the post office.
Thanks to her, my visit was smooth, stress-free, and efficient. Experiences like this deserve recognition, especially when employees go above and beyond despite the negative reputation that sometimes surrounds their workplace.
If you’re on the fence about visiting the East Point USPS location, I highly recommend giving it a chance and if you’re lucky enough to be helped by T. Jones, you’re in excellent hands. She is a true asset to the United States Postal Service and a great example of what customer service should look like.”
“I just ran into this post office and was hesitant because of the negative reviews. It was the fastest experience I’ve ever had at the post office and the woman at the desk was so nice and so helpful. Great customer service and super informative. This will be my local stop for sure.”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“this place is understaffed so the wait is a bit long sometimes, but once i get to the front the process is fast and i haven't had any issues. i know the employees are doing their best with what they have and in my experience they have been very polite.”
“I had a wonderful experience at this Post Office so I had to drop a review because I don't feel these past reviews are currently the environment previously rated. Give them another try, they were great today & no line. I received kind & courteous service. Thank you to the lovely ladies working for us today”
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“Melanie helped us and she was amazing. She was kind, patient, and thorough, and got all of our mail needs addressed in a timely manner. Super glad we stopped by this post office! Give a raise to Melanie!”