Appliances in Sandy Springs, GA

“I want to recognize Anthony, Alex, Elise, and Shelly (I hope I got their names right) for providing truly outstanding customer service.

I ordered a Streamline tub through Home Depot’s website, and the experience with the manufacturer and third-party freight company was extremely disappointing. The delivery was significantly delayed, and I could not get any useful information or updates from the freight company. When the tub finally arrived, it appeared to have been a previous return. It was shipped in a box with virtually no protective packaging, and the tub was badly scuffed.

In my opinion, Home Depot should seriously reconsider doing business with Streamline and this freight company. Their poor service and careless handling reflect badly on Home Depot, even though the local store employees had no control over the situation.

Thankfully, Anthony, Alex, Elise, and Shelly went above and beyond to help me. They assisted with the situation, made sure the tub was loaded, and treated me with professionalism, patience, and respect. Their excellent customer service was the one bright spot in an otherwise terrible purchasing experience.

Home Depot is fortunate to have employees like them. They deserve recognition for stepping in and helping resolve problems created by an unreliable vendor and shipping company.”

“We had a wonderful experience at the rental center-- we went to pick up a truck, it wasn't in their system, but the associates there went above and beyond to get us the truck we needed.”