“This location was amazing! I love that is has the added security features so that I’m not worried about my belongings while I’m away traveling for work. My unit was very spacious and clean, to my surprise I received a lock for my unit which was definitely a plus! I’ll be recommending this location to family and friends!”
“Absolutely the best customer service! I've had the pleasure of in person contact on more than one occasion. Never any discrepancies or issues. The staff at this location went above and beyond to make my situation easier to handle. Eddie is the best!!”
“Tay was so helpful! I really went through it this year. I was in hurricane Helene last year in NC, I lost everything except for what I had in my car; last week my car died. I've been trying to figure out how to put the stuff somewhere so it doesn't get ruined or lost, on a razor thin budget.
I've had a really hard and expensive time moving this stuff around. It took me a long time to get settled at public storage, I was about to get charged for another month for an empty unit that I was never even able to move int! Tay caught this issue I brought it to my attention without me even asking, on a phone call no less (could've easily been a notification that I never saw)
Thats the kind of customer service, that you can't train somebody for (AI cant do it...yet) People who care about people and try to make things a little bit easier for them, try to make the world a little bit better, we need more people like you Tay. Thank you. @nameinlites_”
“Clean, modern, and air-conditioned facility with attentive (and pleasant!) staff.
I immediately received a friendly greeting when I arrived at the Extra Space office on Dekalb Industrial. After asking a couple of questions and explaining my storage needs, Velonique recommended a unit that was a perfect fit. Not only that, she showed me how to use the cylinder lock and allowed me to try it under her guidance – I found super helpful since I hadn’t ever used a cylinder lock.
I’ve since visited my unit multiple times, and called in with various questions, and have had consistently pleasant and helpful experiences.
Overall: great facility – lovely staff – highly recommend!”
“I had a great experience working with Ezell while purchasing my storage unit. I came very close to closing. He was fast, patient, and answered all of my questions throughout the process. He made everything simple and stress-free. I highly recommend his services to anyone looking for a smooth and professional experience!”
“I have been with this storage location for 9 years and have experienced wonderful customer service throughout the years. Shout out to Layla for going above and beyond!”
“A wonderful staff here! Belinda was so kind to me and explained the process to me in such a cool way as this was my first storage unit. They have rolling dollys you can use and everything is through your phone which is great. They also have boxes and moving supplies to buy which is really convenient.”
“The agents on staff really took the time to explain the rental based on my individualized needs. I felt like she listened and heard me based on the recommendations. I am very appreciative of everyone who assisted me today. Great customer service!”
“Keyona was sooo helpful and to the point! We were a bit confused on the mobile pickup and, even though it was a busy morning, she had no problems helping us out. would definitely return to this location”
“lisa is so helpful! she gave the best storage garage option available. very amazing customer service and i’m so glad to be a part of such an amazing community. #GoLisa”
“I was helped by the store manager Monique who was very pleasant. She was also extremely efficient. She explained everything so well and answered all my questions and provided all the information I needed. If I ever need storage again, this will be where I come & I'll be looking for Monique for sure!”
“We worked with Mahogany over 2 days. She was nothing but attentive, respectful and very friendly. She steered us to the best location for our needs. When we called the 2nd day to get a larger until, Mahogany remained friendly and helpful and maintained a great sense of humor. She made the experience of moving just a little bit easier. What else could you ask for ?”
“Mechelle was a pleasure to work with she had no problem helping me find my unit walking me through how to use the lock and how to navigate the property. She was very kind and conversational and you can tell that she’s dedicated to her work.”
“I had a great experience with this storage facility. The staff was very friendly, helpful, and made the whole process quick and easy. They answered all my questions and made sure I felt comfortable with my choice. I highly recommend this place if you’re looking for reliable storage with excellent customer service!”
8:30AM - 5:30PM
1291 Moreland Ave SE, Atlanta
Self Storage
“I've been having a great experience overall with our storage unit rental. That said, today I was having an issue with my entry code and John at the front desk helped me get it sorted quickly and efficiently. He was so friendly and helpful that I wanted to give him a shout out.”
“I am forever grateful for the customer service and assistance of Lequnda Hill. I will be telling all my friends and associates about her in this area. Great people in business still exist! -Gabriel”
“Great facility. Great service.
Sharell, Varian and other staff members having been most helpful and very professional.
I would recommend this facility.”
“Stored my stuff here for 4 months and never had any problems trying to get in or they're being enough carts. Everyone on the property was very nice and helpful. Highly recommend if you need a storage place inside the perimeter pretty Central to everything”
“Mrs Cat displayed amazing customer service. I didn’t feel rushed or pressured. I will definitely use this location if I need a storage in the future and I would also recommend to friends and family.!”
“Very nice storage. I had an outside storage and did not have to deal with any bugs whatsoever. Storage was very clean. My only complaint is in regards to the rate increasing every so often. I had my storage for about a yr. and my rate from the introductory rate of $21 to $42 after 3-4mos of having the storage. Then it increased to $84. Other than that, awesome storage and customer service ?”
“Laticia was very kind and was extremely helpful throughout the rental process. She was very professional yet personable and humorous. She really made the process easy and I would definitely recommend!
Thank you for your time and attention!”
“Just got a unit at the singleton(norcross)
Location and Angel helped me out to get. A unit and he’s really polite and actually helps you.! Strongly recommend you to come to this location and. Ask for Angel.👍👍”
“The young lady name Tay, was very informative and very professional in assisting me with the rental process. It was a pleasure working with this valuable employee. Keep up the good work.”
9:30AM - 6PM
120 Northwood Dr Ste 200, Sandy Springs
Self Storage
“My favorite storage spot! When I tell you I love this location I really mean it. Not only is the facility nicely maintained but the staff are amazing, especially Nicole. She was my saving grace. She helped me find the perfect unit sizes for the amount of things I had, and trust it was a lot. Since I was transferring them from another storage facility the process was overwhelming, but because of Nicole everything went so smoothly.
Thank you Nicole for all that you do :)”
8:30AM - 5:30PM
2055 W Park Pl. Blvd, Stone Mountain
Self Storage
“Lina is one of the absolute best store managers that I have met. Outstanding customer service, super friendly, meets you with a smile, and is there to help in any way possible.”
“Ms. Atkins really goes above and beyond to help her customers out. She is top notch, without her help, my stuff would have been thrown out. She understands people's needs in this day and age. I really appreciate her and all her help.”
“Great customer service and Pradsley was very professional and helpful… First time and I will definitely recommend this place and ask for Pradsley..
Nice place”
“Dolly was very helpful and kind in my financial situation her compassion was greatly appreciated
I would definitely continue to use Public storage in the future because of her”
“Sylvia and her amazing staff were absolutely wonderful. Sylvia went above and beyond to help me with this process and I'm going to make sure that I let as many people as possible know about the great service that I received”
“My business had ti abruptly close and this was the perfect and most convenient option, not to mention cost effective for me to store my business in for the meantime. Thank you for the assistance in getting settled!”