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“This location was amazing! I love that is has the added security features so that I’m not worried about my belongings while I’m away traveling for work. My unit was very spacious and clean, to my surprise I received a lock for my unit which was definitely a plus! I’ll be recommending this location to family and friends!”
“Absolutely the best customer service! I've had the pleasure of in person contact on more than one occasion. Never any discrepancies or issues. The staff at this location went above and beyond to make my situation easier to handle. Eddie is the best!!”
“Tay was so helpful! I really went through it this year. I was in hurricane Helene last year in NC, I lost everything except for what I had in my car; last week my car died. I've been trying to figure out how to put the stuff somewhere so it doesn't get ruined or lost, on a razor thin budget.
I've had a really hard and expensive time moving this stuff around. It took me a long time to get settled at public storage, I was about to get charged for another month for an empty unit that I was never even able to move int! Tay caught this issue I brought it to my attention without me even asking, on a phone call no less (could've easily been a notification that I never saw)
Thats the kind of customer service, that you can't train somebody for (AI cant do it...yet) People who care about people and try to make things a little bit easier for them, try to make the world a little bit better, we need more people like you Tay. Thank you. @nameinlites_”
“Clean, modern, and air-conditioned facility with attentive (and pleasant!) staff.
I immediately received a friendly greeting when I arrived at the Extra Space office on Dekalb Industrial. After asking a couple of questions and explaining my storage needs, Velonique recommended a unit that was a perfect fit. Not only that, she showed me how to use the cylinder lock and allowed me to try it under her guidance – I found super helpful since I hadn’t ever used a cylinder lock.
I’ve since visited my unit multiple times, and called in with various questions, and have had consistently pleasant and helpful experiences.
Overall: great facility – lovely staff – highly recommend!”
“I recently rented a storage here to store items I plan on selling and the location, staff, and ease of access is amazing! I would like to acknowledge Store Manager Keshia and her staff! They are so nice and welcoming!”
“I had a great experience working with Ezell while purchasing my storage unit. I came very close to closing. He was fast, patient, and answered all of my questions throughout the process. He made everything simple and stress-free. I highly recommend his services to anyone looking for a smooth and professional experience!”
“I have been with this storage location for 9 years and have experienced wonderful customer service throughout the years. Shout out to Layla for going above and beyond!”
“I’ve had a great experience with Extra Space Storage. Monique is always friendly, professional, and very helpful whenever I have questions. The facility is consistently clean, and I feel confident that my belongings are safe and secure. I highly recommend this location for anyone looking for reliable storage.”
“The agents on staff really took the time to explain the rental based on my individualized needs. I felt like she listened and heard me based on the recommendations. I am very appreciative of everyone who assisted me today. Great customer service!”
“Don’t let any negative reviews deceive you at this storage facility.. I walked in unannounced and rented a space easier than eating apple pie 🥧 .. the facility was clean. The bathrooms were good. Most of all the staff was efficient and friendly.. everyone I worked with including Teesha, Anthony and Xavier.. making an already stressful move less stressful. Kudos to the team here. Don’t pass them up.. ohh, and it’s crazy accessible off the freeway”
“Lisa Mason, the store manager was extraordinary. She did a brilliant job. I was more than impressed with her abilities and as a manager as a customer, I would recommend Lisa an extra storage ! 5 stars not enough. She did outstanding!!!!”
“I'm a repeat customer here at Extra Space Storage and the care I received from Kim today was outstanding. The first thing I saw when I walked in the door was her smile. She is kind, polite and went over and above to make sure I got the storage I needed and she made sure I was properly taken care of. Good job ESS 👍”
“Mechelle was a pleasure to work with she had no problem helping me find my unit walking me through how to use the lock and how to navigate the property. She was very kind and conversational and you can tell that she’s dedicated to her work.”
“Opening an account was smooth, easy to understand & quick. Nakira was awesome & explained everything clearly, answered all of my questions & I'd gladly recommend her to anyone!”
“I went to inquire about about the price of an extra large storage box. The store manager Jerald was kind enough to provide me with the information. I also inquired about prices for storage units and for my next 5 motorcycles. I work in customer service as a team lead and this interaction is a five star!
Stephane V.”
9:30AM - 4:30PM
1291 Moreland Ave SE, Atlanta
Self Storage
“I've been having a great experience overall with our storage unit rental. That said, today I was having an issue with my entry code and John at the front desk helped me get it sorted quickly and efficiently. He was so friendly and helpful that I wanted to give him a shout out.”
“I had a great experience with this storage facility. The staff was very friendly, helpful, and made the whole process quick and easy. They answered all my questions and made sure I felt comfortable with my choice. I highly recommend this place if you’re looking for reliable storage with excellent customer service!”
“Great facility. Great service.
Sharell, Varian and other staff members having been most helpful and very professional.
I would recommend this facility.”
“This store is always clean and friendly anytime I come in. Laquinta and Andi are helpful and kind the few times I’ve interacted with them. 10/10 Would recommend.”
“Mrs Cat displayed amazing customer service. I didn’t feel rushed or pressured. I will definitely use this location if I need a storage in the future and I would also recommend to friends and family.!”
“The crew at Chamblee Space Shop is top tier! They rolled out the red carpet for us and gave us exactly what we were in need of. They had us in and out within 30 minutes which was key because we were on a short break between jobs. I appreciate doing business with them and recommend them 100%. 5 stars all the way for sure.”
“absolutely phenomenal customer service from Renita! She single handedly exceeded our every expectation! If you’re looking for exceptional service, ask for Renita!”
“Very nice storage. I had an outside storage and did not have to deal with any bugs whatsoever. Storage was very clean. My only complaint is in regards to the rate increasing every so often. I had my storage for about a yr. and my rate from the introductory rate of $21 to $42 after 3-4mos of having the storage. Then it increased to $84. Other than that, awesome storage and customer service ?”
“Came in person and had a situation with my unit, Mari took her time to stop what she was doing to help me with my unit. She most definitely an lifesaver I rather deal with her everytime I come to extra space storage”
“Laticia was very kind and was extremely helpful throughout the rental process. She was very professional yet personable and humorous. She really made the process easy and I would definitely recommend!
Thank you for your time and attention!”
“Just got a unit at the singleton(norcross)
Location and Angel helped me out to get. A unit and he’s really polite and actually helps you.! Strongly recommend you to come to this location and. Ask for Angel.👍👍”
“The young lady name Tay, was very informative and very professional in assisting me with the rental process. It was a pleasure working with this valuable employee. Keep up the good work.”
9:30AM - 4:30PM
2055 W Park Pl. Blvd, Stone Mountain
Self Storage
“Lina is one of the absolute best store managers that I have met. Outstanding customer service, super friendly, meets you with a smile, and is there to help in any way possible.”
“Dolly was very helpful and kind in my financial situation her compassion was greatly appreciated
I would definitely continue to use Public storage in the future because of her”
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“Ms. Edget was awesome!!! She helped me with my storage, and gave me encouraging words!!! She has the best customer service that I have experienced since I lived here in GA!!!”