Department Stores in Smyrna, GA

“Friendly staff. This store has a lot more than I realized. Big Lots is really a great place to shop from imported chocolates to Haverty, Sealy, etc.. furniture and beds.”

“I want to first say that HomeGoods is a great place to shop. I love going at least twice a week to shop and see what I can find that I didn’t know I was looking for:)
I had always received great customer service and employees have been efficiently helpful and kind.
Sadly, I had a bad experience this past Sunday: I had been in line for about 30 minute when I started to feel lightheaded, so I told my son to handle the check out while I found a place to sit. (I noticed that several people were sitting around waiting for people inline: husbands, children, etc) so I took a sit on a chair close to the check out area until my son finish paying, which at the time he was moving to the counter. I had been sitting for about a minute when an employee passed by, looked down and angrily said:
“that is a costumer’s chair” I felt so humiliated and embarrassed. And immediately stood up and left the store. I believe she could have been polite and kind. If the chair had been purchased and she was looking out for the “well-being” of chair, she was doing her job but in a contentious and sarcastic manner. The next day the chair was still in place and Not sold.
Please understand that I have no problem being asked to move, but her demeanor and tone were rude and condescending.
Hopefully she was just having a bad day and she will treat costumers respectfully.”

“Went to do some late shopping. Found some cute wrapping paper. The young hispanic girl on 11 didn’t speak a single word to me and was rude, but other than that, love how fast the line was and the cute things I found!”

“Very busy today and employees were able to handle the crowd bu giving excellent service.

The racks were organized and easy to move between isles.

Reason for the 4 star was upon entering the store the line for the bathroom was so long it went past the entrance of the store”

“Stepped into Ross Dress for Less today and was looking for the “Welcome to Ross” greeting I always get when entering the store. Unfortunately, that’s was the only thing keeping this store from getting 5 stars! Everything was what I expected from finding name brand clothing, shoes, and accessories was on point! Orginally went to shop for a phone charger, however, ending up buying other items because the selection was Good! Store was clean, convenient to locate, easy parking, plenty of staff to take of your needs… At checkout was agent by the name Charlene who checked me out. At first she it was just the regular customer service routine, but after a few back and forth exchanges. I found her to be pleasant, amusing, and fun… Ross you are lucky to have her as one your associates. Keep up the good work! Will come back soon!”

“It’s a real treat to shop at this chain like many other as the website indicates the rack where the item can be located making shopping easy peasy.
This time over we shopped for kitchen mats and they do have a range to select from. We also picked up a utensils stand.
They cover all brands under one roof.”