9:30AM - 9:30PM
2540 Cumberland Blvd SE, Smyrna
Department Stores
“I generally avoid shopping, but this store has always been a go to for me when I need to buy gifts, clothes, decor, etc. Today I was especially blown away. I needed to put together a gift basket and found beautiful items at great prices. That would be enough to leave a great review, but the checkout experience today was especially impressive. Pregnant and two small kids in the check out line, I managed to break a large glass container that I had placed at the bottom of my cart. It made a huge mess and hurt my toe. An off-the-clock employee happened to be nearby and jumped to clean it up and ask her team for help. Another employee brought me band aids. They all comforted me that it happens and it’s okay - meanwhile hormonal tears definitely tried to make matters worse. I was so thankful for the kindness and grace in the situation. If I could give the nearby customers 5 stars I would. This staff went above and beyond when they could have handled my mistake so differently- thank you!!”
“Went to do some late shopping. Found some cute wrapping paper. The young hispanic girl on 11 didn’t speak a single word to me and was rude, but other than that, love how fast the line was and the cute things I found!”
9:30AM - 9:30PM
2540 Hargrove Rd SE, Smyrna
Department Stores
“Very busy today and employees were able to handle the crowd bu giving excellent service.
The racks were organized and easy to move between isles.
Reason for the 4 star was upon entering the store the line for the bathroom was so long it went past the entrance of the store”
“Stepped into Ross Dress for Less today and was looking for the “Welcome to Ross” greeting I always get when entering the store. Unfortunately, that’s was the only thing keeping this store from getting 5 stars! Everything was what I expected from finding name brand clothing, shoes, and accessories was on point! Orginally went to shop for a phone charger, however, ending up buying other items because the selection was Good! Store was clean, convenient to locate, easy parking, plenty of staff to take of your needs… At checkout was agent by the name Charlene who checked me out. At first she it was just the regular customer service routine, but after a few back and forth exchanges. I found her to be pleasant, amusing, and fun… Ross you are lucky to have her as one your associates. Keep up the good work! Will come back soon!”
“It’s a real treat to shop at this chain like many other as the website indicates the rack where the item can be located making shopping easy peasy.
This time over we shopped for kitchen mats and they do have a range to select from. We also picked up a utensils stand.
They cover all brands under one roof.”
“Friendly staff. This store has a lot more than I realized. Big Lots is really a great place to shop from imported chocolates to Haverty, Sealy, etc.. furniture and beds.”