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“Were so helpful. Phone left in their care was returned with a screensaver and in great condition. They also provided a 30 day warranty on any defects. Appreciated the phone repair bc I cherished the data. Give them a try at MF phones! Great Customer Service”
“Switched my services from cricket to Boost Mobile got a free phone Samsung Galaxy A15 and the store representative Fabian helped me get my account number and transfer pin from cricket and he helped me transfer all my information from old phone to new phone”
“Smyrna Smyrna Smyrna! Yall GOT to come to this store. All other sales reps pale in comparison. Chris and his team run a great ship over there! Check it out. ??”
“Jenni was a total lifesaver when it came to helping my mom with her metro account. Jenni knew her stuff and was patient throughout the whole process. She made sure everything was sorted out smoothly and my mom was super happy with the outcome. If you need any assistance with your metro account or anything else, I highly recommend reaching out to Jenni. She's the best!”
“The store manager Bri was amazing! We came in to add 2 lines to an account and she was very patient with us while explaining the prices, promos, and trade ins! 10/10 would recommend this location if you’re looking for the best customer service!!”
11AM - 8PM
3306 S Cobb Dr SE Ste B, Smyrna
Mobile Phones
“Great customer service! I had a million and one questions but Steven was patient and very helpful. He assisted me promptly and I left confidently knowing that I was guided in the right direction regarding my upgrade and technical issues. He deserves a RAISE!!!!!!!!!!!”
11AM - 6PM
5185 S Cobb Dr SE SUITE B, Smyrna
Mobile Phones
“I took my iPhone X to get screen protector, also I mentioned that my charging port has a issue and he could fix it in 30 minutes . Fast service and good prices!!!!”
“The young lady working today was the best... February 11th!!! Not only did she help me upgrade due to my phone having trouble changing, but there was four guys behind me. She was very personal with each customer making sure they was good. I purchased a new phone and she went above and beyond to make sure my new phone was working properly. This is the reason I have been a Metro PCS customer for years, it's because of employees like her!!!”
“I walked in to this location after Cricket tech support erroneously referred me to a brick and mortar store for help unlocking the SIM on a phone that hadn’t been on the Cricket network in over a year. Even though they were unable to solve my problem directly, Rene and Ruby got on a Cricket support online chat and phone call to help walk me through talking with support to get the issue resolved. They went above and beyond to help me out”
“The two employees in the store when I need help with my phone or tablet was always able to help. I never left the store without getting help for what I went in for?”
10AM - 8PM
3240 S Cobb Dr SE #1900, Smyrna
Mobile Phones
“Purchased a iPhone 15 yesterday and had a great experience! Jamal, who happened to be the manager was the best! He was insightful, gave me the best advice about which phone I needed based on my usage, he didn't try to sell me the most expensive phone in the store. I really appreciate his honesty! The store had around 30 people in it, I felt like I was the only person there. He made my experience so seamless! Would definitely recommend the Austell T-Mobile to anyone.”
“I visited to get my phone replaced and Keneddi was beyond helpful. They didn't have what I needed, and even though I wasn't spending $ that day, she spent extra time going into settings on her own phone to show me how to recover some things. A+++ customer service, really appreciated.”
“Erica at the Smyrna location set up my cell/internet service last Thursday (1/30/25 approximately at 5:00 PM). I want to thank her for the excellent service and professionalism she provided me during my visit. Those qualities are sadly to say a rarity in the customer service field nowadays, but she delivered and executed them well. She was patient, very polite, and if she didn't know something she would ask. She was also assisting another customer as the same time as me, but it still seemed as if I had her undivided attention. Even the young manager on duty (Gimal, I believe) showed superb customer service. He was very knowledgeable in his skill set. You would do yourself a favor by going to see them at this location. They are great!”
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“I came in looking for 2 iPhones in specific colors for both of my nieces. Jonet and Yohangely were more than helpful and accommodating to my nieces’ weird wants. They were very happy to help and kind. Very easy process. I will be back if I need any phones in the future!”