J.Crew Factory
Clothing Stores,
Shoe Stores,
Women's Clothing,
Men's ClothingHours:
1350 Scenic Hwy N Suite 300, Snellville GA 30078 Hours
About J.Crew Factory
J.Crew Factory at The Shoppes at Webb Gin is highly praised for its organized, clean, and well-stocked store environment. Customers appreciate the friendly and helpful staff, including associates like Lisa, Boris, Sandra, and Lee, who provide outstanding service. They assist with finding the right sizes and colors, offer fashion tips, and help build outfits, making shopping enjoyable and personalized. The staff listens carefully to customer needs and offers tailored recommendations, whether for casual or more professional wear. The spacious dressing rooms and efficient checkout process add to a positive shopping experience. Many reviewers mention their intention to return, highlighting the store’s welcoming atmosphere, helpful employees, and great sale selections. Overall, J.Crew Factory at this location is recognized as a favorite brick-and-mortar store with excellent customer service and a pleasant shopping environment.
Most Recent Reviews
January 2026
The best J.Crew Factory location I’ve been to so far! The store is organized beautifully, and the staff are incredibly helpful. Lisa was absolutely amazing! She helped us find different colors and sizes and made the whole experience so enjoyable with great conversation. Can’t wait to shop here again!
January 2026
Lisa provided outstanding customer service. She was friendly, attentive, and instantly understood my style. She helped us find everything we were looking for and made the experience enjoyable. I’ll absolutely be back and will ask for her again.
June 2025
One of the few brick and mortar stores I frequent. The very best sales associates around! They are always helpful and pleasant.Store is well stocked, and there’s always a sale.
More Comments(8)
You May Also Like
0.13 miles
H&M Clothing Store, Women's Clothing1.07 miles
Burlington Clothing Store, Discount Store
- Snellville, Georgia