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“The best J.Crew Factory location I’ve been to so far! The store is organized beautifully, and the staff are incredibly helpful. Lisa was absolutely amazing! She helped us find different colors and sizes and made the whole experience so enjoyable with great conversation. Can’t wait to shop here again!”
“Didn't really get help in the boot section, but once I went to get help they were able to order some boots that weren't at this location. Boots fitted small when arrived and they were able to exchange them.”
“Tried to get workboots but the variety was limited. Plenty of basketballs to choose from. Summer stuff out already and there is still snow on the ground. Really???”
“The staff was friendly and helpful.
The isles are well organized and things are easy to find.
But my God the prices. .. they are not even comparable with Amazon or the tj max/marshalls nextdoor. About 15-30 dollars more.
That was my only issue. I found exactly what I needed but realized it was way over priced and left.
Overall a great store.”
“I was in town visiting, & my aunt took me here before I left. The selection of shoes was very impressive. From casual, gym shoes, boots, to Crocs.. they had something for everyone. I love Crocs, & I'm always on the hunt for unique ones that not everyone has. I found the cutest pair, & they were on sale too! I'd definitely visit here again on my next trip?”
“So organized, which made for a pleasant shopping experience. Jennifer was so helpful and welcoming. I’ll be shopping at this location again. I’m also loving the organics and 100% cotton items. Much appreciated! This mom approves.”
“Busy associate helping customers and keeping store looking presentable doesn't always have a clear view of counter when someone is ready to check out. I would suggest a polite little bell to let staff know you are ready rather than making customers wonder isles or in my case call the store to get attention brought to counter area. Very pleasant staff, she caught someone switched sizes for one pair I got so I don't have to come back with a return! Good sale going on. Found what I was looking for quickly and in my size which rarely happens for me.”
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“Such a kind store full of life. They’re so nice. I’m exiting my review bc they took it up 10 more notches. Needed a shoe rushed to me by tomorrow and BRIA was willing to shit my package same day. Such amazing service”