Verizon in Snellville is a highly regarded location for mobile, 5G home internet, and business needs. Customers appreciate the outstanding customer service provided by the staff, particularly by the manager and service representatives who are described as pleasant, helpful, and professional. Many reviews highlight the exceptional attention given to resolving issues, such as billing credits and phone trade-ins, with specific praise for a staff member who took the time to handle complicated situations effectively. Customers note that the store is well-maintained, contributing to a positive experience. The convenience of online appointments and order pickups, along with options like free 2-day shipping and express lockers, adds to the overall satisfaction. Visitors recommend this location for anyone seeking assistance, emphasizing the dedication of the staff to ensure customer happiness.
Verizon was giving me a hard time over the phone. Will never do business with them again. The guy in the store got me all sorted very quickly. Great job.
July 2024
The customer service makes a difference when I visit this location. Mgr Nate, Service Reps Decari and Jen are pleasant and very helpful! Very professional!!!
July 2024
Outstanding Customer service. I was frustrated from calling customer service to help with a credit to my bill, George listened patiently and handled everything perfectly. His level of professionalism makes the company look good. Overall the service at this location is superb!
