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“I had such an outstanding experience at my local Ace Hardware in Chamblee that I felt compelled to share. The customer service, from Brian and the team is truly next level—every team member I interacted with was friendly, knowledgeable, and genuinely eager to help.
What really stood out was their attention to detail. They didn’t just point me in the right direction—they took the time to understand exactly what I needed, offered thoughtful recommendations, and made sure I left with the right solution. It’s rare to find that level of care and patience these days.
They absolutely go above and beyond for their customers and other local businesses and it shows in every interaction. In my opinion, this is how customer service *should* be—professional, attentive, and truly invested in helping people.
Highly recommend this store to anyone looking for a reliable, welcoming place with top-tier service. I’ll definitely be back for all my local needs.”
“Do yourself a favor and go here before checking out the bigger stores for any of your needs. Also, get your holiday shopping done with some very cute and quality home goods. When they ask if you need help, genuinely take them up on it. Locals know this place is legitimately kind and friendly. The staff is so helpful. I feel safe and welcomed here, it was a place I grew up stopping in to and I still love this establishment. I recently went to a Lowe's with an angle grinder and asked someone where the disks were for it- the employee asked me what tool I was holding. At this Ace, I am greeted by knowledgeable people or immediately directed to someone who is, they help when I need it with a smile. Truly a pleasure to shop at.”
7:30AM - 5PM
2889 Memorial Dr SE Suite B, Atlanta
Paint Stores
“Byron and family at Affinity Paints are the absolute best. I have purchased paint from them for the last six years for every project I've done. The customer service, quality of product, and the absolute joy to go pick up paint is something that can not be duplicated.”
8:30AM - 5PM
1834 Old Covington Hwy Ste B, Conyers
Paint Stores
“Courteous and professional staff. Very knowledgeable and helpful and always pleasant. They are true masters of what they do and always give great practical advice on any paint project you are working on.”
7AM - 5PM
3412 Clairmont Rd, Brookhaven
Paint Stores
“Great customer service! Alex has helped us multiple times and is always super helpful and knowledgable. We drive out of our way to come to this store because our experience has always been amazing. 11/10!”
“Had to stain my fence(HOA?) and Sherwin-Williams had the correct color and came to my rescue. The employee was very friendly and knowledgeable. Had me in and out within 15mins. 5 gals of spicewood”
7:30AM - 4:30PM
Shubert Paints, 2157 Mountain Industrial Blvd, Tucker
Paint Stores
“Shubert paint came through for us after a contractor did a bad job painting and finishing a custom install. The paint used was a lacquer paint, something my husband and I have never used. It needs to be sprayed on. Shubert answered all my questions and offered several tip to get a good finish. They filled a couple automotive grade spray cans for us as well which helped produce a good finish on the surfaces where we had to do some touchup.
Thank you Shubert for coming through when our contractor failed us!”
“I had an excellent experience with Paint Masters! Erika was extremely helpful, professional, and went above and beyond to make sure everything was taken care of. The service was fast, friendly, and the quality of work was outstanding. I highly recommend Paint Masters and truly appreciate Erika’s great customer service”
“Came to the store looking for something to assist me in my caulking. The associate, Daniel, was very helpful in listening to my needs and recommending me a variety of tools to help me with my caulking business. He lead me right to The Caulking Finger, the absolute perfect tool that I never knew I needed. Never again will I use my own finger to caulk with when I can use my new Caulking Finger!”
“Great and professional employee I was looking for faucet cartridge and can't find it i went to this store and got help immediately special thanks to Matt very polite and help me so I got what I need.”
“Great experiance, very helpful and knowledgeable, made sure you had every thing you needed to complete the job you are working on.Would definitely recommend to other peaple.”
“Excellent Service Thanks to Moss!
The Sherwin-Williams DeKalb Commercial Store is top-notch, and that’s largely thanks to Moss. He consistently goes above and beyond to make sure everything is done right. Moss is knowledgeable, helpful, and always professional. You can tell he genuinely cares about his customers and takes pride in his work. He’s a true asset to the company and makes every visit a great experience.”
“Went in today and met Nia the super awesome assistant manager! She helped me find a perfect match to the seat cowl for my motorcycle so I could paint my fuel tank to match. She gave me all the supplies I needed at a very fair price! Even gave me a rundown of all the mixing steps and ratios. Very helpful! I will definitely be returning to this location in the future for her service and great products! Can't wait to start spraying.”
“I’ve been to this Sherwin-Williams location a couple of times to purchase paint for different projects, and every visit has been a great experience. The store is clean, well-organized, and very professional.
I especially want to recognize Luis, who provided outstanding customer service. He was extremely knowledgeable, patient, and genuinely helpful. Luis took the time to understand what I needed, gave excellent advice on paint selection, and made the whole process easy and stress-free. His recommendations were spot-on and saved me both time and effort.
Customer service like this really makes a difference. I highly recommend this store, and if you get a chance to work with Luis, you’ll be in very good hands.”
“The Finishmaster in Norcross is one of the best paint jobbers in the Atlanta area. The customer service was excellent, and the employees go above and beyond to help with finding solutions or particular items. I strongly recommend this store to anyone needing any type of body and paint supplies.”
7AM - 6PM
345 W Ponce de Leon Ave, Decatur
Paint Stores
“Easy parking, small facilities, sometimes just one person taking care of everything and everyone. Taking orders, mixing, and and in the cashier, so if hard to ask for advice or if you know what you want, you just have to wait for your turn.”
“Staff persons at this store are friendly, engaging, courteous and knowledgeable. They were able to assist me in a very quick manner, offering suggestions and expert advice.”
“David was Excellent when I came by on Memorial Day in the rain! I have to buy additional paint and this will be my destignated store from now on because of the Superior Customer Service provided.”
“This Ace has outstanding customer service. The owners and staff are always super helpful. The store is always very clean and well organized. They usually have whatever I need, and if they don’t, they can usually get it within a few days.”
“Johnathan helped me out with a purchase and was both knowledgeable and excellent in customer service. Worked to find discounts to make the visit a success. Very grateful!”
“We gave the store five stars and we would definitely give more if possible. We have had a really rough time with a contractor that has painted our home and used all the wrong paint and colors refuses to do anything to make it right! We have drove all the way from Henry County to Lithonia and the sales rep KT has went above and beyond to help us resolve the issue that we have unfortunately been faced with. We definitely will make that drive again even though we have a local Sherwin-Williams. All of the staff were so friendly and willing to help. 😊”
“I came into the store to purchase a quart of paint for a small project. The store manager Aldo helped me pick the best quality paint for my project at a reasonable cost and provided exceptional customer service. Definitely will come back for my paint needs.”
“Needed paint for a small touch-up job, l no information as to the paint color or finish, so I took a small sample in with me, I thought the paint had a flat finish but the assistant noticed it had a satin finish and after getting it home I saw that she was correct in her assessment! Great Job!”
“I always have a great experience everytime I come in here. The staff is great and I’ve never given any props to Jalen for his patience and Hard work. I always come in and he is usually the one who always attends me. Aimee attends the employees I send over and I couldn’t ask for anything more. They both do a great job whenever I come in and I just wanted to express them both my gratitude with this review. I will not leave out the rest of the team however. They’re always working hard and I always notice how accommodating they are to customers!”
“Don't ever give your money or time to big box paint stores. This specific location has always had the best staff, lots of know how, and access to all the resources you'll ever need to deliver the perfect job every time. Thanks guys!”
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“I went there last Saturday and I had a great experience at Sherwin-Williams, thanks to Ryan Jones. He was extremely helpful, made sure I got the exact correct color, and took the time to clearly answer all of my questions. His knowledge and patience really made the whole process easy and stress-free.
Excellent customer service — I’ll definitely be coming back!”