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“Absolutely awesome experience! My battery died and I had to get a new one. Kevin was AMAZING!! It was cold that night and without a jacket, he installed the battery AND helped me with my driver's side rear turn signal light. He didn't try to brush me off, his compassion and understanding for my situation was so unexpected and GREATLY Appreciated!! If you need help and he's not at this store, he told me his normal store is the one in Buford & I plan to go there... After this, I don't want anyone else to help me. He deserved a raise and more ??????”
“There's an auto zone less than 5mins from my house; however, customer service is EVERYTHING. Ive been teaching customer service for over 15yrs. I'd rather drive +15mins to any O'Reilly's just because of how they treat me whenever I need help. The gentleman at this location (Blake), went above and beyond for my inquiries. He deserves a raise!!”
“These Guys Are Awesome! They have the absolute best customer service of any place I have ever been. We use them all the time to purchase products to service our customers. I can't say enough how knowledgeable and helpful the have been over the years. Will continue to use them every chance we get.”
“Many thanks to Mr. Harry, who saved me from paying big price for a catalitic converter. He recommended a cleaner, told me what to do to get the result I needed. Reset my engine light, which hasn't come back. Truly cared about my concern. Thank you so much, Mr. Harry.”
7:30AM - 9PM
2786 Hamilton Mill Rd Suite A, Buford
Battery Stores
“I was having a problem getting a panel open by my tire to replace a turn signal light. So I stopped in hoping somebody could help me and William came to my rescue. He came outside looked at the panel went back in got the right tool and not only did he get it open for me but he went ahead and put the turn signal in for me. Great employee great auto parts store highly recommend five-star establishment thanks again William.”
“I just left this location with my husband and the customer service we received from Troy was OUTSTANDING!!!! I can’t be happy enough after such poor service at the Hamilton Mill location, it was a breath of fresh air to receive fast and amazing service with a smile!! Y’all give Troy a raise or promotion because he was that awesome. This will be my neighborhood store of choice moving forward.”
“I was very pleased to learn Batteries Plus replaces key fobs. Honda wanted @ $300 for one and I was able to get two at Batteries Plus for @$129 and so far they work fine!”
7:30AM - 9PM
2815 Lawrenceville-Suwanee Rd, Suwanee
Battery Stores
“Best customer service I ever had! The team was kind, considerate and very knowledgeable. But the best part of my experience was how well I was treated by the manager Fina. Whoever hired her made the best business decision in their life.”
“Great customer service here! I needed 6 golf cart batteries, but they didn't have them in stock for me to pick up. The manager took the initiative to make sure I got them as quickly as possible (a few days) by going to another location and returning with them. He brought them to my car and unloaded the old one and loaded the new ones for me. Great job and thank you!”
“Customer Service Review – Interstate Battery (Suwanee, GA)
Date of Service: November 7, 2024
Time: Approximately 2:01 PM EST
Employee: Lindsey Morehead (he/him)
I want to recognize Lindsey Morehead for consistently excellent customer service during multiple visits. I have had previous battery challenges, and each time Lindsey engaged with the same positive, patient, and professional attitude. His clear explanations and service make him highly valued by customers.
Even though I drive from Stone Mountain to Suwanee, Lindsey's experience makes the trip well worth it every time. Employees like Lindsey represent Interstate Battery with outstanding professionalism.
Thank you, Lindsey, for your exceptional service and consistency, which truly exemplify standards of value. Your efforts make a significant difference.”
7:30AM - 9PM
323 Canton Rd, Cumming
Battery Stores
“This is a special location. Most times I come in David the store manager is the one who takes care of me. Today he changed the wipers on my F150. He always goes above and beyond what's required of him. He even offered me a discount as a retired veteran. What a phenomenal guy. He makes each visit to O'Reilly Auto Parts a special one.”
“I called 2 times with questions, and the employee(s) who answered the phone were polite and helpful. When I went into the store, everyone was friendly. Ian helped me recycle some batteries and lightbulbs, and he patiently answered my many questions. He was very knowledgeable. The price to recycle light bulbs was also very reasonable. Thank you Ian, and thank you Batteries Plus. I would come to this store again in a heartbeat with any of my recycling, battery, or phone repair needs.”
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“Tim was great, he located a part for me over the phone, had it ready along with my quote, and I was in and out. The store was clean, Tim was very pleasant. My wife and I recently moved and I needed a consistent local parts store, planning to come back here first in the future.”