Crate & Barrel Warehouse is a business that has received mixed reviews from its customers. While the employees working in the warehouse section, such as Charles, are praised for their great customer service and efficiency, the managers have been criticized for their lack of professionalism and poor communication. Customers have reported that the managers failed to call them back within the promised timeframe and did not acknowledge them when they arrived to pick up expensive items. However, the business is still given a four-star rating due to the hard work and kindness of the warehouse employees. The business is open from 6 am for truck deliveries, and the truck entrance is at the yellow gate. Customers have also noted that the backing space is not too bad, and the yard jockey is humble. Overall, Crate & Barrel Warehouse seems to have room for improvement in its customer service and management, but the warehouse employees are a bright spot.
They open up at 6am for trucks. The truck entrance is at the yellow gate. Appointment was at 6am. If you’re a J.B. Hunt truck you usual have to go to dock891 near the end of the building but sometimes they unload you at dock 6. I would hover in the dock 6 area to find out for sure. Backing space isn’t too bad.*
October 2024
I’ve been here twice now and the guys are amazing. They were very pleasant and super helpful!
April 2024
I had a drop and hook but my load was not ready. They were nice and let me stay in the yard to wait for my load. Yard jockey definitely humble. I have no complaints!!!!