Verizon in Valdosta offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store has a welcoming environment and a helpful staff. One customer praised the assistance of "Al," who provided a simple and easy-going experience when the customer was purchasing a new phone. Al's patience and ability to explain things clearly helped the customer leave the store feeling informed about their purchase. Another customer, Skyler, was highly informative and helpful when the customer and their fiancé switched from T-Mobile to Verizon, providing great service and conversation. However, some customers have had less positive experiences, with one noting a long wait time and delays in getting a SIM card replaced, while another mentioned encountering staff who seemed disinterested. Overall, Verizon in Valdosta offers a range of services and conveniences, with mixed reviews on the customer service experience.
If you are in this Verizon and you don’t have Ken helping you then you are doing yourself a disservice! He is the person I wish I had in Every retail business! Great customer service, excited about helping, and just an all around amazing person.
January 2024
As far as a hotspot Verizon business NO. ,but as a cell phone carrier for personal use it's probably the best.
November 2023
Anthony went above and beyond any and everything expected. He got what I wanted and helped set everything up.
