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“I've only been a few times, but have had a good experience each time. The first time they patiently helped me get everything I needed to send in some legal documents and pre-paid envelopes I needed to include. Another time I needed to pick up a prescription my mother sent to my house by accident, and they were great then as well. There are so many moving parts in the postal service, I never expect them all to go well, but specifically the front desk folks at this office are lovely!”
9:30AM - 12:30PM
91-1049 Lexington St, Kapolei
Post Offices
“I don't ship boxes alot, but the lady at the counter was very helpful and calm with my many questions and mistakes (from labeling to packaging). She told me my best options and then help me package and label everything back up.”
“I’m surprised to see such low ratings, but seems to be in part due to frustrations with passport service and a particular associate.
The three female associates working here have always been so sweet and patient. The line usually moves fast.
My only issue here had been with the one associate who has been mentioned a few times already in other reviews. I can say I have also experienced this associate’s condescension, which in my cases had to do with my package being too small, as I was told, and then another time my self-printed label being too small. Here I thought I’d be more economical with resources. ??♀️ I’d never before been told my items were too small for mailing. Another time I was lectured on what may happen if I was shipping non-media items with a media label, even when I acknowledged I was shipping qualifying items (a bunch of CDs).”
“It’s my second time using this exact postal office and I want to admit that the service here one of the best. This time I was sending few boxes to Europe and it was my first time doing it. Gretchen the post office lady was so helpful, she explained me everything, helped to fill all the documents and kindly answered all my questions. I thought it would be stressful but with Gretchen help it was so easy and fast.”
“thank you miss irene and miss michelle for taking care of me and all the boxes in the world!!
you two ladies are amazing, thank you for patience and kindness”
“I understand it’s a hard place to work and the staff always tries their best, so i’m thankful for what they do and I have never had a problem they couldn’t try to fix”
10AM - 4PM
1001 Kamokila Blvd Ste 115, Kapolei
Post Offices
“The best location and friendliest people!
Queen and the rest of the Post Office staff are great at their job, they always makes sure everything is good to go and are very friendly.
This location is perfect and will always be the place I go for all of my shipping needs!”
“I went here on a weekday afternoon about 25 minutes before closing, three people in front of me in line, two employees : I was in and out, having posted my package and bought stamps within five minutes. Good experience.”
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“If you make an appointment, you can skip the walk-in line and get all your passport stuff done super fast - I only had a photo appointment for my passport, but the lady (Daniela?) took care of me and helped me to mail my forms as well. Whole process was quick and painless, only took about 10-15 mins thanks to the appointment. Otherwise, I overheard one lady say she waited in line for 1.5 hours to process her passport through the walk-in line ? I can’t even imagine wasting my day like that… so do yourself a favor and make an appointment on the USPS website”