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9:30AM - 12:30PM
91-1049 Lexington St, Kapolei
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10AM - 4PM
1001 Kamokila Blvd Ste 115, Kapolei
Post Offices
“I appreciate the friendly solo worker I encountered at the counter despite the long line. The wait can be a bit frustrating but it is not the worker's fault. As someone else mentioned, it is just poor city planning and hopefully they will make good changes to accomodate the growing population here.”
“i got my passport renewed today at the uspost office in aiea, hawaii 96701. i sincerely want to thank kelsey for her outstanding, excellent, professional customer service. her patience, kindness, humbleness. her knowledge was sincerely appreciated. thank you kelsey for making my day. you were truly appreciated. aloha 96792”
“I live in Kapolei but consistently come to the Ewa USPS because of the service. I’ve worked with two different guys there and both have been incredibly helpful, considerate, and kind.”
“If you make an appointment, you can skip the walk-in line and get all your passport stuff done super fast - I only had a photo appointment for my passport, but the lady (Daniela?) took care of me and helped me to mail my forms as well. Whole process was quick and painless, only took about 10-15 mins thanks to the appointment. Otherwise, I overheard one lady say she waited in line for 1.5 hours to process her passport through the walk-in line ? I can’t even imagine wasting my day like that… so do yourself a favor and make an appointment on the USPS website”
“Martin and Liz were working today. They continue to provide excellent assistance in money orders and mailing packages/letters. Get here early while you can. Holiday season is quickly approaching and this place can turn into one long line”
12:30 - 2:30 PM
87-2070 Farrington Hwy Ste J, Waianae
Post Offices
“I just moved to Waianae from Waikiki. I have to say that this office in Waianae is much much better than any other post offices I have visited for the past 15 years, including the main office at the airport. So far, the clerks here are so helpful and polite. They take time to look for my lost packages. And the truck driver / mail man in my area is also very helpful, bringing our packages to our car on a cart instead of letting me struggling carrying them from the counter out. When I called, I 've gotten answer right away within 2-3 rings. Staffs here is the best!”
1:30 - 4PM 8:30AM - 12:30PM
1300 Freedom Ave, Joint Base Pearl Harbor-Hickam
Post Offices
“I'm just gonna say it - the folks at this post office are AMAZING! Always helpful and considerate - truly dedicated professionals!!! When I am in they point out ways to save time/$$ -!just really awesome! Shout out to Joanie who helped me rescue a (stampless - completely MY fault) card from the outgoing pile! They are really living aloha here!!”
“The line was fast and efficient and the employees were friendly. The employee to help me out actually suggested ways that I could save money on sending my package and helped me get everything together. I wasn't in there for long, but it was great. Definitely recommend this USPS office”
“I understand it’s a hard place to work and the staff always tries their best, so i’m thankful for what they do and I have never had a problem they couldn’t try to fix”
“Today l went to sent some mail and l get mistake about address staff Name Manaia so nice and professional she check and help me doing a right one thank you so much”
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“I understand most complained about incoming mails and packages, but the post person Letisha is awesome. She may be the only one manning the front desk, but she was quick and very helpful to the customers. I was there for a while because i had to do my packing in the post office, so i saw how she treated all the customers. Very friendly and is personable. The building may be old, but it is what it is. The service is more important. Another post person worked in the back, he organized stuff, cut grass and made sure i didn't leave any of my stuff. They're hard workers and I am glad I chose to mail my boxes.”