AT&T Store in Hilo provides a range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract and no credit check. The store offers unlimited data plans, all accompanied by nationwide AT&T 5G service at no extra cost. Reviews highlight excellent customer service, with staff described as professional, friendly, and patient. Customers appreciate the team's efforts to save them money and protect their purchases. Many have praised specific employees for their support and helpfulness, even going above and beyond to assist those who are not AT&T customers. Overall, the Hilo store is recognized for its commitment to customer satisfaction and a positive shopping experience.
During my stay in Hawaii I needed WLAN and had a second german phone with me, that I couldn't get to work. Mayrhona from the AT&T store in Hilo served me extremely well and helped me a lot, even with the settings in my cell phone. After that everything worked perfectly. Thanks again, Mayrhona, for such good service!!!
June 2024
My old phone fell apart and I needed a new phone. Am a current ATT customer, and ATT had the phone I wanted at a good price. Customer svc was excellent.
May 2024
The representative was very professional & friendly. May-Rhona found us ways to save and presented options to help protect our purchases. I was extremely satisfied with the excellent customer service we received. Definitely going back to upgrade another phone.