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June 2023
Just rented a car from Dollar in Hilo. The car wouldn't start every other time so I returned it to swap out the key. They claimed I got the key wet and charged my 250 even though the key was clearly dry and I never got it anywhere near water. I'll be avoiding them in the future.
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April 2023
The stuff Junior is extremely rude to customers. They didn't have the car we rent and degrade our car and say it's a similar model??? He had a very bad attitude and kept telling us to take it or leave, because he knew that we cannot get a car from any other company. They are just bullying their customers!
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January 2023
Super friendly & go out of their way to accomadate just about any situation.
