Verizon Business Services at the Hilo location is highly praised for its excellent customer service and efficient operations. Reviewers consistently highlight the friendly and knowledgeable staff who go above and beyond to assist customers. One customer noted that the store was the most efficient Verizon they had visited, with quick phone activation taking just 20 minutes. Another reviewer appreciated the thorough assistance in selecting an Android phone, as well as the availability of cell phone accessories and speakers. The staff's willingness to help without pushing unnecessary sales was also noted, particularly in a case where an elderly customer needed a simple phone for emergencies. Gerry, another staff member, received specific commendation for his patience and help in transferring a number from Tracfone to Verizon, showcasing the team's commitment to customer satisfaction. Overall, the Hilo location of Verizon Business Services is recognized for its superb service and knowledgeable staff, making it a preferred choice for customers seeking assistance with their mobile needs.
Hilo location is pretty awesome compared to most other Verizon locations. I have nothing but good things to say about the staff and their service
October 2023
This is one of the most effecient verizon stores I've ever been too. Usually it takes forever to get a new phone set up but Hannah got everything activated quickly and had us out the door within 20 minutes.
