Verizon offers a wide range of mobile, 5G home internet, and business solutions to meet your needs. Visit their store in Hilo or shop online for a convenient experience. The knowledgeable staff, such as Tori, Hannah, Shiloh, and Joanne, provide excellent customer service, helping customers set up new phone plans and devices quickly and efficiently. Customers praise the store's efficiency, the staff's expertise, and their friendly, helpful attitude. Whether you're looking for a new phone, plan, or internet service, Verizon's Hilo location is ready to assist you with a variety of options and same-day pickup or delivery services.
Tori was great. set up a whole new phone plan + new phone in less than an hour. Very knowledgeable about the phone plans, phones themselves and great customer service. Thank you!
October 2023
This is one of the most effecient verizon stores I've ever been too. Usually it takes forever to get a new phone set up but Hannah got everything activated quickly and had us out the door within 20 minutes.
October 2023
Shiloh was likely the most helpful and knowledgable customer service agent I've ever worked with. Fast, great advice, and good personality. 10/10
