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“Stopped by for a quick oil change and had a GREAT experience! Kacey came right over to our car and helped us figure out which oil to get! Very helpful and friendly staff!”
“Moped wasn’t starting went in and he fixed it in like 10 minutes it was just a simple spark plug issue but then 2 days later it didn’t start again, so I went back and he realized he didn’t screw it on tight enough and didn’t charge me for it and he apologized. He could have easily lied and charged me more. Everyone there seems very genuine and look like they want to help, I trust this shop.”
“I’ve been coming to Mikes AC for the past 8 years. Mike has fixed multiple cars of mines over the years. Sadly Mike passed away in 2024. He was a terrific honest guy. However he left his business in excellent hands! James is their top guy and he has fixed my van twice in 2025 (2 separate things). James is honest and trustworthy. The price is ALWAYS reasonable and they get the job done correctly. I definitely recommend Mike’s AC and I always recommend them whenever my friends or family are having ac issues.”
“Mikey hooked, me up. I was straight to the point and he reciprocated. He didn't try to hide anything such as details of the car or fees. Can't say the same for many others I've dealt with.”
“Known Victor for a few years now. And he's the only shop I go to. I have a European car
Just brought another and hopefully he'll be able to fit me in. He's also worked on my ford,nissan, cars and Always took the best care of my issues!!!! Plus he's really reasonably priced!!! So pound for pound his shop is by far the ?”
“I’ve been taking my Benz C230 to Jeff for years now and he’s hands down the most honest and detailed mechanic I’ve dealt with on Oʻahu. This most recent visit he diagnosed my gas gauge about and didn’t charge me for the repair as the part was still under warranty. Highly recommended!”
“Called and made my appointment. Courteous, professional. Got me in the next day and got me back on the road in less than 3 hours! Best shop on the island and the price was right on”
“Went there for safety check. No appointment necessary. There were 2 lines (wait in the car and pull up to station ) and make sure to have necessary documents ready (insurance card, registration, payment). Staff are very friendly, work very efficiently, and provide good service.”
“Midas’ service was excellent and I would definitely recommend them to everyone. My reservation was at 1pm, but I was running late. They were very flexible and allowed me to change it to 2pm last minute. In addition to the oil maintenance service that I came for, they also rotated my tires and suggested to me that I should do get an alignment. Overall, my experience with Midas was very satisfactory and I would be happy to go back there for any car issues.”
“My go to shop for all the tires, wheels, plus extras for my three vehicles. They do cars, trucks, SUVs, everything here. I also have purchased extras like bed covers, suspension, all with install included in the quoted price. David and the team are amazing. It's like having an easy button or AI answers that you can actually trust. At this point I just tell him what I am looking for style/cost/performance-wise and he finds me good matches. I have scheduled 6 different times in the past 6 years and they have always delivered on price and quality. I normally email or call (leave voicemail) to get a quote. Highly recommend this business.”
“Very friendly, courteous, efficient. Told me how to get my registration updated at the Safeway kiosk. I didn’t know I could do that. These guys are like a well oiled machine.”
“A 10 star experience all the way to the car’s repair. The receptionists were kind and showed much aloha. They communicated almost on a daily basis on the progress of the repairs. They gave expert advice on how to keep the repairs to stay looking new. They worked well with my insurance company. Recommend ?”
“XI is great! Easy to communicate with, won't try to scam you. Very knowledgeable and give additional advice and finding while working on your vehicle. Would reccomend to any BMW owner. If you think his prices are expensive, then you shouldn't own a BMW, over half the price over a dealership.”
“If you’re looking for a mechanic with true aloha, this is the place!
I’m new to the area and needed a mechanic ASAP. After calling around, Alexander’s Automotive was the only shop that could get me in the next day and they had a reasonable diagnostic fee that’s waived if they find and fix the issue!
I brought my car in, and they quickly identified and resolved the problem. What really stood out was how Alex and his team took the time to explain everything clearly so I could understand what the problem was.
As a woman, I’ve dealt with my fair share of mechanics who try to take advantage, assuming I don’t know anything about cars but not here. Alex and his crew were nothing but kind, respectful, and helpful. Their pricing is fair, their work is solid, and they truly embody the spirit of aloha. ??”
“Phenomal body shop for Rivian. Had a small dent and they made it look new again on my brand new Rivian. And Natasha went above board when I was delayed picking up my Riv. Many Mahalos to all the staff that helped me and my new Rivian”
“Outstanding customer service, truly the best in Hawaii! They did an amazing job working on my Audi, with care and expertise you can trust. Prices are very reasonable compared to others, and the quality of service is unmatched. Highly recommend to anyone looking for the best!””
“Got my oil changed and was told the timing cover might need to be changed and should be covered by warranty. Called Nissan and it was covered under warranty. Thanks for being so honest. They could have made big money off me but showed true integrity.”
“This man and his crew are just amazing. Amazing workers awesome owner. I wouldn't take my vehicle's anywhere else. It's like family here. Prices are reasonable. They call you to make sure everything is alright after you leave. Just amazing”
“It was a great experience working with Mr. Earl while discussing the 2025 Nissan Rogue SV model. He took excellent care of us throughout the entire process, including the paperwork, coordination with the finance department, and support from other departments as well.
Mr. Earl also gave us a full tour of the New City Nissan showroom and service center, showing us how to bring the car in for service, where to park, how to check the service status, and where to pick up the car keys. He even showed us the customer waiting lounge.
Overall, his guidance and hospitality made the experience smooth and enjoyable.”
“This place hooked us up when I had no choice, blew out my brakes on a Saturday afternoon dropped off right at closing time and was back on the road Monday. Great place and great crew!”
“Thank you! Francis was very helpful, fast service, fast reply through yelp. I got quoted for installing a lowering coils on my 2021 challenger! It was quick, I will definitely go back here for installing a rims! Mahalo ???”
“Google maps tries to take you through Costco parking lot but thats wrong. You need to enter off Sumner st. Other than that theyre super solid. Fast safety check and great service!”
“I was blown away by the customer service provided. Came in as a first time customer and had them check someone else's work on my Jaguar. In the first 5 minutes of speaking with Cody and the other guy at the front (sorry I forgot name), l was pleasantly surprised that they offered a shuttle and when it came time to repair, they actually took the time to explain what was happening to me in a language I could understand. Other shops have treated me like a dollar sign, just telling me what they think my car needs. These folks explained it to me without rushing, answered questions, and just treated me with patience and kindness that I haven't received other places. Even showed me a video of the problem, which I really appreciated. Excellent customer service!”
“So impressed with the whole experience. Brought in my aged 2005 Z4 that has been sitting in the garage for way too long. Wanted to explore the possibilities of getting it street ready and was met with a comprehensive itemization of whet need to be done to make my vehicle safe. Though it was more than I was able to pay to fix up today, I feel it was a fair price. Give them a chance to get that car out of the garage and enjoy your ride. Everyone was kind and easy to talk to.”
“Came in for a weird scraping noise — they checked it out, had me bring it back free of charge, and got it fixed right. Even took care of a few other things at no cost. Super solid shop, honest and easy to work with. Definitely recommend.”
“Reliable and high-quality service
I had a great experience with this garage. The staff was friendly, professional, and very knowledgeable and finished the job on time. The pricing was fair, and the quality of the work was excellent.”
“Absolutely the best Mercedes auto repair on the island. They responsibly communicate beforehand so you’re not surprised with an unexpected exorbitant cost. They are fast and detail oriented to make sure your vehicle is repaired and maintained properly. I wouldn’t take my Benz anywhere else on the island.”
“I had such a great experience here! I came in really upset about a dent in my car, and the lady was incredibly kind, she really made me feel better. They gave me a quote the same day and got me in the very next day. The repair work was beautiful, and my car looks perfect again. On top of that, the price was very fair. I’m so grateful for both the service and the kindness I received. Highly recommend!”
“HIGHLY, HIGHLY recommended. Took my 2006 Tacoma in because I was getting very minimal air in my cab. When I got there, Simon explained to me that it will take approximately 1to1-1/2 hour to diagnose the problem. Got a call back 1-1/4 hour and they explained the diagnosis in detail. All I needed was coolant. I will be taking in my 2011, 4 Runner for servicing. Mahalo to Cool Tech.”
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“Worked with Jeff Masui who was very prompt, attentive, and professional. Easy to work with and they have excellent customer service. Easiest sale of my car ever. Would definitely sell a vehicle and/or buy a vehicle through them in the future.”