Central Pacific Bank (CPB) is a well-regarded financial institution in the local community. The bank's main branch located in downtown Honolulu offers a spacious lobby with various amenities, including a Starbucks, Aloha Beer Co., and a workspace with large tables. This setup provides a convenient and comfortable environment for customers to conduct their banking activities or get some work done. The bank's customer service has been praised, with one customer highlighting the excellent assistance received from Helen when opening a checking account over the phone. Customers are also impressed with the bank's Shaka account, which allows them to use any ATM and receive reimbursements up to a certain amount per month. Additionally, the downtown branch has displayed Carissa Moore's first Olympic gold medal in surfing, which has been a point of pride for the community. Customers are welcome to take photos with the medal, even if they are not CPB account holders. Overall, Central Pacific Bank is described as a well-equipped and customer-friendly financial institution, with a range of convenient features and amenities at its downtown Honolulu location.
I have a business account with CPB and use this branch almost exclusively. The bank itself is good, but this location has a large lobby with a Starbucks and Aloha Beer Co. There is a workspace with large tables which are great for impromptu meetings or if you just need to get some quick work done.
January 2023
I was on the team for the lighting in the lobby I think it came out awesome! I mean the whole renovated lobby looks amazing!
February 2022
Customer service is amazing. I’d like to thank Helen for assisting me with opening a checking account over the phone. I was unable to do so online for a certain reason. Everyone should check out their Shaka account. Being able to use any ATM and getting reimbursed up to a certain dollar amount per month is awesome.
