American Savings Bank is a well-staffed financial institution that offers a positive customer experience, particularly for those working downtown. The loan officers, such as Debbie Goto and Daniel Fukao, are praised for their thorough, responsive, and helpful approach, making the home-buying process seamless and easy. Customers appreciate the warm, professional, and supportive staff, who often greet them by name and provide valuable assistance, even during challenging times. However, some customers have expressed concerns about the clarity of the bank's statements and the handling of unauthorized transactions. Overall, American Savings Bank is widely recommended for its friendly and professional staff, who strive to meet the needs of their customers.
Friendly teller ever and the fast service. It is my bank!!
November 2023
It's a well staffed location so it's great if you work downtown, but there's no parking anywhere nearby so you're better off going to any of their other nearby branches
December 2022
Very nice branch with good parking. Staff was very helpful and I was able to open an account quickly.
