Firestone Complete Auto Care in Honolulu, HI has earned a reputation for providing reliable and friendly auto care services. Customers appreciate the quick and efficient assistance they receive, especially when dealing with unexpected issues like flat tires on rental cars. Many reviews highlight the team’s willingness to help immediately, often without an appointment, and their ability to get customers back on the road swiftly—sometimes within just 20 minutes. The staff members are noted for being respectful, honest, and courteous, with some customers mentioning specific employees who went above and beyond to ensure a positive experience. Services such as tire repairs, replacements, and mounting are offered at reasonable prices, with some customers choosing to order tires online for added convenience. The facility maintains a clean and well-lit waiting area, and the team takes time to explain recommended repairs and services thoroughly. Customers also appreciate the honesty and helpful suggestions provided, such as alternative sources for tires. Overall, Firestone Complete Auto Care in Honolulu is seen as a trustworthy and accommodating place for vehicle maintenance and repair, dedicated to helping neighbors keep their vehicles in good condition.
Fast friendly service clean air-conditioned waiting area
June 2024
Called in and the associate was great and friendly to speak with. Was able to get service right away. The price to change my windshield wipers were fair. Just the waiting area, was filthy. Didn’t seem to be cleaned in months.
May 2024
I was on vacation and got a flat tire on a rental car. I brought the car in without an appointment and was taken care of within an hour. Thanks guys.