Hawaiian Telcom is highly regarded for its reliable, high-speed fiber optic internet service that exceeds regular cable performance. Customers appreciate its fast download and upload speeds, which are ideal for gaming, streaming, editing, and 4K content. The service is consistently stable, with speeds that do not fluctuate based on neighborhood usage, even during holidays. Many customers have had positive experiences with installation, noting the professionalism and friendliness of technicians who handle wiring challenges and ensure the setup looks great and functions properly. One technician was praised for making complex wiring look easy and paying attention to aesthetics, while another quickly diagnosed electrical issues and resolved them efficiently. The company’s customer service is generally viewed as helpful and professional, with local representatives following up and providing timely support. Customers also mention that Hawaiian Telcom offers competitive pricing, often lower than other providers, and is upfront about speed claims. Some feedback highlights the importance of requesting specific technicians known for their excellent service. Overall, Hawaiian Telcom is seen as a dependable and cost-effective choice for internet and related services, with a focus on quality and customer satisfaction.
Recently just got a simple service from Hawaiian Telcom. My service is just internet/wifi.. they are friendly, fast hook up/installation. It hasn't been a month yet but so far everything seems ok.
May 2026
New install is working great. Definitely a big change in speed and service.
May 2026
I have no idea why people pick Spectrum Hawaiian telecom is cheaper and faster
