“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
“My organization has been with Servpac for a number of years and we are extremely happy with the service. We were previously with another VoIP provider and prior to that with the local landline provider. What a difference it was switching to Servpac because the service itself to the customer support personnel is phenomenal. The customer support is very supportive, responsive, and helpful. With a main office and two external program sites it was critical to have a service that is seamless and reliable, and ServPac just that — seamless and reliable with great customer service! Thank you, ServPac.”
“I just came in here last minute for a screen protector and the gentleman who helped me was amazing he was so fast and the screen looks great. Thank you guys so much!”
Open 24 hours
711 Kapiolani Blvd #975, Honolulu
Internet Service Providers
“It good to have is an experience is feel good to have that in here to u ok I loved that I like that is feel free and safe for own safely in experience I have say to my self in here to u thank you ! Am glad heee to have you thank you ! By from drusilla leilani burt it me by me DLBurt ....”
7:30AM - 4:30PM
150 Puuhale Rd STE C, Honolulu
Internet Service Providers
“Went to Kahala Mall this morning. Needed info about my Spectrum account. Liz helped me. WOW! She is AMAZING!!! She answered all of my questions and explained everything clearly. Her people skills, friendly demeanor and professionalism is an asset to any company and fortunately for Spectrum, Liz made the choice to be employed there.Thank you, Liz! Good job!(Give her a raise!?)”
“Roderick was very professional with my issue, even though it was 8pm on a Tuesday and his tablet refused to work (no fault on his part). Verizon is annoying but the staff here are excellent.”
8:00 AM - 5:00 PM
3375 Koapaka St, Honolulu
Internet Service Providers
“Updated 051923: after my last update, Jared promptly emailed me and at long last finally got the issue fixed.Update: Make sure all payments are accurate. Once your account is closed, you'll NEVER get a refund for any excess payments, no matter how many times they say the refund is on the way.”
“At the other store (the big one), I spent 2 hours because the reps equipment wasn't working properly. The manager stepped in and said he would personally help me and then ignored me for another half hour. Later, I went to this store (School St.) and I was in and out in 20 minutes with my name new phone. No fuss, no muss.”
“The older gentleman man with the glasses (I forget his name- darker skin) he drives a motorcycle and is retiring soon in February I believe. He was so kind and patient assisting my mom every step of the way with her Asurion device replacement claim. You hardly see good customer service now days but when you do it stands out. Great job!”
“Victra
Was amazing
By listening to all my struggles with my phone
GREAT SERVICE
GEEZ
YOU FOLKS NEED TO STOP MOVI G PEOPLE AROUND FRIM STORE TO STORE”
“I wanted to thank Daryl M. for assisting me with my issue. My phone broke while I was on vacation, and he went above and beyond to make sure I got everything up and running again. He helped me get the latest Pro Max, and the whole process was smooth and stress-free.
I was extremely satisfied and impressed by his professionalism and how knowledgeable he was at his job. Thank you again for the outstanding service!”
“We had some crazy wiring and challenges to installation in the home and Isaac made it look easy. He was so friendly and explained everything really well and everything was set up perfectly. He really took care of the aesthetics and made it look great.”
“Stellar customer service, I had a dilemma where I was locked out of my T-mobile account attempting to update the sim card and Larry went above and beyond with patience to help me regain access to my account as well as update my sim card. Very knowledgeable on his craft and appreciate his customer service which is dying in today’s society. Definitely recommend for your wireless services and phones”