I had a good experience the last time I visited this store compared to the first time I went to check the Apple watch leather strap I wanted to buy. The sales lady was very helpful and accommodating. She even willingly told me to try on the watch with the strap color I wanted. I was able to buy the strap with so much ease.
November 2023
Rie my SA and her manger were able to locate and transfer the item I requested even though it was not considered very expensive and wasn’t given up easily by other store.I was completely impressed with their professionalism and customer service!And store is always welcoming!
October 2023
One of the best Hermes stores I’ve visited. SAs I’ve met were friendly, cheerful, and quick to assist and help me find what I needed, even gave options and advice. If you’re visiting Honolulu make sure to drop by this Hermes.