Honolulu Federal Credit Union's Airport Branch is highly regarded for its friendly and helpful staff, providing reliable service for over 20 years. Members appreciate the support and dedication of the team, especially the branch manager, whose leadership is described as compassionate and inspiring. The branch has been a constant presence through various life milestones, offering assistance with loans for cars, weddings, and family moves. Members mention the institution’s fairness, quick service, and excellent rates, such as a 1.99% auto loan for a Tesla, which is lower than other lenders. The staff is known for being polite, efficient, and accommodating, even handling transactions swiftly during busy times. Although the branch is located at the far back of the post office building with no signage, visitors find the staff friendly and the service expedient. Overall, Honolulu Federal Credit Union's Airport Branch is recognized for its caring staff, fair policies, and dependable financial support.
Very helpful and reliable financial institution (especially Phillip at the airport branch) been a member since the 1980's.
December 2022
I have been doing business for 1 year? Other than distance and policy issues I thank HOCU for their fairness and expedience in service.
September 2022
Best rates in the island and excellent service. I needed an auto loan for my Tesla car. They're at 1.99%, others are 3.74 or higher.Opened my account with them immediately
