Incompetent people work here. They need to be better training before customer facing. They lack understanding of their own mobile banking system and business accounts. I walked out and went to different branch to get my issue resolved. Avoid this branch. Their disinterest in helping is correct as others have commented.
May 2026
Customer service is very poor. I asked to speak to a manager where the employee stated they are out of the office. Less than 30 seconds later a lady came up claiming to be a manager. Quoted fake policies and got upset when I asked to see the policy written in writing. She froze and said she can't provide written statements,
January 2026
Friendly staff, we were greeted as we walked in. The service is a bit slow. There's no waiting area as well. I have to stand up while waiting for my Mom finished her transaction.