Martin & MacArthur Hilton Hawaiian Village is a unique destination in Hawaii, showcasing fine craftsmanship in home furnishings and personal accessories. The business has a long history of creating exquisite Koa furniture, and it also offers innovative personal accessories such as Koa watches, rings, and fine jewelry. Visitors can admire beautiful glass sculptures by Daniel Moe and art from renowned artists like Heather Brown and Michael Powell. The gallery features exclusive Disney Fine Art and unique teak mementos from the original deck of the USS Missouri. With over 65 years of supporting local craftsmen, Martin & MacArthur is a proud advocate for Hawaiian artisans. However, the Hilton Hawaiian Village hotel has received mixed reviews from guests. While many enjoy the fantastic location and beautiful ocean views, the property is noted for needing updates, particularly in the Diamond Head tower where peeling paint and worn furniture were mentioned. Guests highlighted the crowded atmosphere and long check-in lines, comparing it to a cruise experience. Despite these issues, friendly staff members, such as the concierge Tristan, provided valuable assistance, enhancing the overall experience. Dining options were generally well-received, although the room service menu was criticized for lacking children’s options. The hotel offers great amenities and activities but could improve with some small changes to enhance the Hawaiian vacation experience.
The store manager, Giuseppe Mottola, provided exemplary service! His friendly demeanor and knowledge about the items in the store made for a really great experience. I ended up purchasing hundreds of dollars of jewelry.
March 2023
The hotel is a bit out dated and definitely needs updating. Nice location and stay are friendly but check-in and check-out lines at the main hotel look like getting in and out of a cruise ship. Definitely recommend the Ali’l tower as it has its own desk and is less busy.
March 2023
Completely self contained. Great accommodations, outstanding restaurants and bars, shopping near by, and superb services. If you are looking for a stress free escape, The Hilton Hawaiian Village is a place you must consider. Also look at Shaka Tours. Make all of your off site excursions more interesting.
Specialties: Restaurants, Bed And Breakfast Offer, Fitness Facility, Pools, Lodging, Wedding Planning, Inns, Meeting Facilities, High-Speed Internet Access, Valet Service, Rooms And Suites, Business Center, Hilton Hotels
