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“Elias is the absolute best Hawai’i VA Loan specialist. If you are active duty or a veteran looking for a home in Hawaii, look no further. Elias guided us every step of the way and was able to get our interest rate dropped by 0.375% between our offer being accepted and the time we closed. The most honest broker I have ever encountered. Elias did everything to help make our home buying experience seamless.”
“Fantastic experience working with this team throughout the whole process!! Thanks Erica & Kandra + our fantastic realtor Erin Ellis from LUVA Real Estate!! Aloha”
“If you thinking of Refinance, please first contact Ian Ho at Infinite Financial. When my refinance with the major banks did not work out, Mr. Ho's experience and knowledge brightly shines throughout my refinance process. The refinance process approved in less than a month. WOW to Mr. Ho and thanks to you.”
“Reed Myers and the entire staff their provide everything you need in the whole entire process. The feeling of Ohana while helping you to provide what is necessary to successfully complete your needs. Both Joan and Tifany were very helpful throughout. Reed was very instrumental in following the current rates and notifying those who qualified to lower their rates which was a savings in itself. I recommend Myers Capital to everyone looking for quality service.”
“The closing process with Marie was better than I could have asked for. The transaction was smooth, painless, and explained with a lot of detail. So much so that I was able to close early. Thank you for such a great closing experience!”
“We had an amazing experience with Lisa Hepa as the loan officer. Her communication throughout the transaction was so appreciated. Her knowledge and expertise in the world of finance was also so helpful. She was communicating everyday with us which helped us understand that things were moving along fine. We highly recommend using Lisa for your real estate and loan needs! Thank you!!”
“Mark was professional, quick to respond, and knowledgeable about the entire loan process. He kept me and my clients well informed and up to date on every step. He is great about answering messages, calls, and emails quickly. He is straight forward, understanding, and ethical. I like that he makes recommendations according to the client’s goals and honestly communicates what is and isn’t in the client’s best interest. Thank you for your excellent service, Mark! - Beth Yee, REALTOR-ASSOCIATE®| RS-86250”
“I highly recommend working with Clarice. As a first time home buyer, I feel fortunate to have had such a smooth process with a lender. Clarice was patient, responsive, calming and super on top of things. Working with a local company is beneficial too because you have the option to talk face to face. If you are applying for the MCC first time homebuyer credit, they will take care of everything for you and walk you through the process. Even months after business is concluded, I know I can text or call Clarice if I have any questions.”
“In one word : Exceptional ! Joshua Echemendia at American Family Lending is a FANTASTIC broker. He is not only super fast in closing transactions, but he is highly professional, great with detail and goes the extra mile to get the job done. I had never worked with him and his company and met him through a recommendation from a Redfin agent ( Alan Frace), who was also amazing and someone I can highly recommend. My expectation for this transaction was way exceeded. Josh got me a preapproval within three hours of me sourcing a home for purchase and he got the entire loan done within two weeks. Remarkable. Highly recommend!”
“We love, love, love Trisha Lorenzo as our mortgage loan officer. She is professional, kind, trustworthy and very clear of what is needed for a loan to be approved. She is aware of programs and options when dealing with issues that come with trying to purchase a home. She has been such a support during a very anxiety-provoking time of waiting for our loan to be approved. Our family will always return to her, first, when we are again, in the market to purchase another home. Thank you Trisha!!”
“Spencer Garcia is awesome. No matter how stressed we were or how many questions, concerns or emails we sent, he has been right there letting us know and keeping us informed through the whole process. He was in the mainland and still emailing or calling us when we needed more information. He made sure he was available to us when we needed it. He kept keeping us updated whether it's the underwriting, getting us the numbers, or letting us know what we need to do when we need to submit things. Even when we were first looking for a lender, he kept calling or checking in which is why we picked him. He made us feel like he wanted to help us and really did his best to ensure we got the best service, help and guidance. He was friendly, patient and always reassured us that it's okay. We got into our forever home thanks to him and his team. The process felt long but it was quite fast. We can't thank him enough for all he did. He made our goal into reality.”
“I recently had the pleasure of working with Curt Wilken during the process of securing a mortgage, and I couldn't be more satisfied with the experience. Curt was professional, knowledgeable, and incredibly attentive to our questions, concerns and needs. He made the entire process smooth and stress-free.
I would highly recommend Castle & Cooke Mortgage to anyone in need of a loan officer.”
“Financial transactions in Honolulu, Hawaii...My cousin needed a new debit card from American Savings Bank (ASB). I knew about this location because I kept looking at it from across the street last year when our Jaycee group participated in the Dragon Boat Races at Aala Park. Besides being one of the sponsors, ASB also had a very spirited team! I told my cousin that we should go to this Aala Park "Campus" location because it had free covered parking and is a new building! Yes... the interior is very pleasant and clean. There was an employee in the parking structure - acting like a guard and/or guide. Inside, another employee asked if we needed help - I think he was screening us for possible loitering because we were chatting on one of the sofas.Well - it was a successful visit. My cousin was able to finish his transactions successfully. If he needs to return, I would choose this Campus Branch again.”
“Wayde was invaluable in helping my wife and I with purchasing our first home. He is extremely knowledgeable, with years of experience and well connected. He was able to provide better options than any other mortgage lender we consulted. He was also extremely responsive 24/7, even when I didn’t mean for him to respond on a Sunday night! He patiently guided us through the whole process, answering all our questions and helping us feel confident about every decision. He is kind, generous and we always felt he was looking out for our best interest.”
“I was in the area last Friday and had to make a pit-stop at this particular branch to take care of business. I arrived -- should anyone need verification of doing said business, I was there between 9:20am and 9:30am -- shortly after the branch had just opened at 9:00am. This branch has parking in a parking structure with a height clearance of 6'8" that my full-sized lifted vehicle will clearly not fit in but there were parking stalls alongside to the right before the parking garage. However, most of the outside stalls were coned off, for whatever reason, as it was not indicated why aside from the signage stating, "For ATM and oversized vehicles." I proceeded to reverse-park in the very first stall but was waiting for two women in the next stall over as I was anticipating them to walk-off but they didn't. Rather, one of the women moved one of the other cones for me which I did so in that, now, open stall. As I got out of my car and was gathering my belongings from the back seat, I was approached by a short Asian lady, with black thick medium-length-non-flat-ironed hair, wearing jeans and a green polo, possibly a lot attendant, and in a hostile tone, greeted with, "Are you doing business at the credit union?" as she began to move the cone next to my car. She continued with, "You can park in the structure," to which I replied, "My car doesn't fit in there." She then stated, "It's 6.8." Now, for one -- I drive a lifted full-sized vehicle. I am constantly wary of height clearances wherever I go. Two -- she must've mistook me as visually-impaired as if I did not see the obviously-stated, HEIGHT CLEARANCE 6'8" sign, literally one of the first signs I looked for, aside from the "Hawaii USA" upfront. Three-- 6.8 does NOT equate to 6'8" LOL !! Anyhow, ended up doing the "business at the credit union" that needed to be done. Thankfully, as I walked into the branch there were two available tellers with such warm and welcoming attitudes, the complete opposite as the woman I first encountered. The teller was courteous, friendly, patient and professional. **Do yourself a favor and go elsewhere if your vehicle will not clear 6.8.... I mean 6 ft 8 inches... as there is no other designated parking to do so** The stars apply to my pleasant experience with the teller. Negative stars for the ill-mannered lot attendant.”
“Scott Brewer was wonderful to work with and he put in a lot of extra hours to get our loan approved. He is extremely flexible and accommodating, and was always available.”
“#gratefulWhen I first arrived on the island I did my research and decided to go with American Saving. I've been so pleased with my experience. I have been treated with Aloha from all directions. I now have a safety deposit box a savings account and a checking account every time I go in the bank I am treated like family I have seen first-hand them treat everyone with so much respect. regardless of how much money they have in their account everyone gets treated with the same amount of respect. definitely my type of place today Dustin was able to connect with us we were able to chat just a little bit about a good certificate of deposit (CD). I just sold my home on the mainland I would definitely not want my friends and family going with another bank based on what I have witnessed with my own eyes.”
“We worked with KÉCŌ Capital Team on our very first fix and flip deal. We initially anticipated a quick closing, but experienced a few road blocks along the way that almost killed our deal. Ka`iewe worked patiently with us for months, helping us navigate the paperwork and find a back up lender. He never gave up on us and we couldn't have done it without Ka`iewe and the KÉCŌ team! We will definitely continue to work with KÉCŌ Capital LLC for our future deals.”
“I recently opened a bank account and had an amazing experience thanks to Sho. From the moment I walked in, they made me feel welcomed and at ease. Sho patiently walked me through every step, answering all my questions and ensuring I understood everything. Their friendly demeanor and genuine care made the process stress-free. I highly recommend visiting Sho for any banking needs!”
“I had such a great time working with Chris at Pacific Bay Lending. I had many issues with closing in Washington with other lenders and Chris was able to get me through the process and now I am sitting comfortable and happy in my own condo. I couldn’t ask for a more efficient and pleasant experience!
Thank you!”
“Really good service from Aaron and the new accounts department! I tried to open an account however with a bit of inquires I could not. Aaron took the time explaining to me why they could not open the account and that next year they will be more than happy to open the account for me. That interaction with them made me leave feeling cared for!”
“Forget about the negative reviews you see, there are still some legit managers. I have tried so many managers and I got scammed until I met Mrs Magdalene James, she's 100% legit and reliable. I just made my 3rd withdrawal all by myself without any extra charges. This time I invested $2500 and profited $26,320.”
“This American saving bank branch is the best. I live close to other branch but I am start open account here.
Had many of issue for personal too. And my first language is not English.
Vice President Laura Gatchallan helps me to open my son’s account and good information that I need.
Amazing good energy branch.i am happy to visiting American Saving Bank piikoi branch!!”
“Forget about the negative reviews you see, there are still some legit managers. I have tried so many managers and I got scammed until I met Mrs Magdalene James, she's 100% legit and reliable. I just made my 3rd withdrawal all by myself without any extra charges. This time I invested $2500 and profited $26,320.”
“My visit & review was originally posted in Autumn of 2022.
My reviews have since disappeared; here is that review redux:
Came here today to replace my debit card & get some advice on a suspected fraudulent check I had received in the mail. Belen, the young lady behind the glass, was very helpful, patient, & communicated consistently clear with me.
Belen is a star!
Thanks for your time.”
“It's a well staffed location so it's great if you work downtown, but there's no parking anywhere nearby so you're better off going to any of their other nearby branches”
“Steve is GREAT! He helped us with our mortgage a few years ago and most recently our HELOC. He has been so helpful in finding us the best rates and making sure everything went smoothly. And the best part is, he answered all of our questions and responses were so quick always keeping us in the loop. He made sure we understood all the details and explained it with ease. We are so thankful we found him! We definitely recommend him for all your home loan needs!”
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“Buying a condo was a little trickier than I thought until I got in touch with Jeff at Paradise Home Mortgage. Jeff did an excellent job of explaining to me the ins and outs of different properties, loan types, and requirements for each. Jeff worked tirelessly throughout our shopping and purchase experience, to get us a deal that others said we couldn’t. His knowledge and persistence helped us avoid issues, close the deal, and land a great mortgage rate on our first home.”