Navy Federal Credit Union is highly regarded for its commitment to serving the armed forces, DoD, veterans, and their families. Members appreciate the great rates, discounts, and exceptional 24/7 member service. One standout experience involved a staff member named Keala, who expertly helped a couple recover from a scam, showcasing the professionalism and quick assistance provided by the team. Many reviews highlight the friendliness and helpfulness of the staff, with one member noting it as the best branch on the island compared to others. New members have found the account opening process easy and hassle-free, with staff available later than local banks and on Saturdays. The credit union also offers a variety of checking and savings options, as well as competitive loan and credit card rates. Positive experiences extend to services like selling vehicles with a Navy Federal lien, where staff members ensured a comfortable and informed process for buyers. Overall, Navy Federal Credit Union is dedicated to its members and provides a supportive banking environment.
Here in honolulu branch waiting to sign documents taking a long time. Not like this in Virginia.
March 2026
Just wanted to say thank you to Camille and Lorena for helping me out. Transaction was smooth and very professional. Shout out to these two pretty ladies!
Mahalo.
February 2026
Great NFCU. Always go here for in person banking and notary needs. Reasonable waits for how busy they can get and they’ve always been friendly and professional.
