The Sheraton Princess Kaiulani offers a pleasant stay for visitors to Waikiki. The hotel's staff is known for being warm, friendly, and responsive, quickly addressing any issues that may arise during a guest's stay. The rooms are generally well-appointed, with comfortable beds and good amenities, though some guests have noted issues with noise insulation and limited vegetarian dining options. The hotel's location is a major draw, situated just a block from the beach and close to the International Market and luxury shopping. Guests can also take advantage of the nearby trolley to explore the island. While some areas of the hotel may be showing their age, such as the water wall foliage, the overall experience is positive, with great value for the price point. Many guests express that they would be happy to stay at the Sheraton Princess Kaiulani again in the future.
Housekeeping / service is quick to respond to calls. Our AC stopped working and it was quickly fixed within the hour. Friendly staff
December 2025
Just passing through this time. Stayed here 15 years ago and it was very nice. The water wall foliage is more muted than in the past. I remember lots of orcids. The fancier flowers seems to have given way to a lot more low maintenance plants, particularly porthos. Harbinger of something I suppose.
December 2025
Great room, reasonable price, staff exceptionally accommodating and helpful.
