The North Face provides hi-tech outdoor gear, outerwear, apparel, backpacks, and shoes for activities like hiking, climbing, snow sports, and running. It offers top-of-the-line apparel collections to outfit the entire family for new terrain and adventures. The store is a source for high-performance jackets and clothing, perfect as holiday gifts for adventure-loving men, women, boys, and girls. Customers can shop innovative gear online or at a store location. The in-store experience receives high praise for super friendly and helpful staff, with multiple team members often checking in to assist shoppers. The customer service is described as awesome, with clerks providing helpful insight, such as choosing the right size for a trip. Staff members are noted as being kind, courteous, and able to make those not comfortable with English feel at ease. They answer questions about products, explain materials and washing methods, and suggest coordination that suits one's body type and atmosphere. This attentive service makes the casual shop feel like a luxury maison. The team helps customers find everything needed for specific activities, like an afternoon hike, providing items such as lightweight long sleeve shirts and brimmed hats. Many reviewers recommend the store and find it worth a visit even for those not already fans of the brand, often preferring to shop there in person rather than online.
Maya thanks for all the assistance hope to see y again soon <3
Nikolas Psilomanousakis
September 2024
The Japanese staff was very kind. This is a store I always stop by because there are products that are not available in Japan. And I always buy something.
July 2024
One of the few stores I would prefer to shop at in person than online, staff was super friendly and helpful. I had 3-4 people help me out or check in with me while I was there. Looking forward to going back sometime.