8AM - 4:30PM
74-5622 Alapa Street Ste 7, Kailua-Kona
Auto Repair
“I had an excellent experience with Kraftsman, and I especially want to recognize Jeremy Thuma, the Production Manager / Damage Appraiser, for the exceptional way he handled the repair of my brand-new Toyota 4Runner.
The vehicle needed body damage repair, and when we initially came to pick it up after the work was completed, we noticed a small imperfection that had been overlooked. What impressed me most was how Jeremy responded. He immediately took full responsibility and was not satisfied with simply making a minor touch-up or trying to explain it away.
Instead, he made the decision to redo the repair properly from scratch. This was no small undertaking—they had to reorder parts and disassemble and reassemble the entire left side of the vehicle again to make sure everything was corrected to the proper standard.
Jeremy clearly takes tremendous pride in his work and genuinely cares about the quality of the final result and the customer's satisfaction. His professionalism, accountability, communication, and attention to detail were exceptional throughout the process.
Mistakes or imperfections can happen with any repair, but what really distinguishes a great business is how they respond when something is not quite right. Jeremy's response gave me tremendous confidence in Kraftsman and showed me that they truly stand behind their work.
I would highly recommend Kraftsman, and especially Jeremy, to anyone looking for an auto body shop that cares about doing the job right.”
“My car was dead when I brought my car to the shop...they checked my battery and alternator out and told me that the battery was dead... I appreciate it when I picked my car up with the technician he left my car on so that I could drive to my battery shop!! I really appreciate the great customer service and going the extra mile after I picked up my car...I also like the fact that Midas is very honest every time I bring my car in the shop!! I highly recommend this place for your car repairs!!:)”
“I highly recommend Tony Honda in Kona! Our salesman Michael was very helpful and friendly! He helped us through every step of the process from trading in our old car to test driving our new one. We were expecting to drive off in a used vehicle, but they helped us out and we ended up in a brand new 2026 Honda Accord! It was a great experience, 10 stars!”
“Jason - mahalo so much for the exceptional service you provided as I was looking to lease another BMW X3. You were so patient and understanding going back-and-forth with me and at the end of the day I got the car that I really wanted. The time you took to explain all of the new technology that is in the X3 was very beneficial and familiarized me with the bells and whistles the 2026 X3 offers. Driving it is a dream! Mahalo again!”
“I cannot praise Donny & his team enough! I brought my car in after being diagnosed at another shop and they properly diagnosed it saving me a radiator! Not only that, but they caught an oil leak and drive belt crack that they were kind enough to show me. As a woman, I can’t tell you what a piece of mind it is to bring my car to a trustworthy shop! Mahalo Kona Car Pros!!”
“I've been to Ayers numerous times now and only had good experiences! Ayers has been so reasonable each and every time. Great service, great mechanics and very trustworthy.”
“I’ve had many vehicles over 1/2 a century… mostly HIGH performance. ( in 3 countries)…
Gwen, Zoe , Richard, Vic are unquestionably the best of the best. Great value in every say..including, but not limited to , an unwavering moral compass.
Amazing group of kind smart caring people.
George”
“The guys at Braddah's Auto Repair are amazing. They are super friendly, super helpful and always do a great job with our vehicles. From safety check to repairs we would highly recommend them!!”
“BEST tour!! Highly recommend! We were on a bunch of large mantas as soon as we got in the water! I've done a handful over the years & this one had the most activity. Good crew ?”
“Mike is very knowledgeable and honest. He installed radiator grills and scrape protection on our new corvette. He’s really good at explaining things especially for a non-‘mechanical person like me. Old school mechanic, love it!”
7:30AM - 4:30PM
74-5583 Pawai Pl, Kailua-Kona
Auto Repair
“Ive gone to Akuas a few times now for work I am unable to do myself, they have always taken the time to help me find the best solution, even if it doesn’t make them extra money. No unnecessary upselling, great communication, and people you can actually trust. Highly recommend. Mahalo!”
“I have serviced both a commercial fleet of sprinters as well as my personal vehicle here for years! The technicians are top class and always take great care of your vehicle. Karly is the best and will always go above and beyond to take care of you as soon as you walk through the door. Mahalo Karly and team! ??”
8:30AM - 4:30PM
73-4855 Kanalani St, Kailua-Kona
Auto Repair
“Very helpful staff and very knowledgeable. They also offered a loaner vehicle so I wouldn't be stuck with no way to get around. Will definitely be going back. Highly recommended!”
9AM - 5PM
74-5626 Alapa St, Kailua-Kona
Auto Repair
“This review is over due. My apology to Ted and the staff. This is actually a 2 part review. The first part is for Rag's German Auto. The 2nd part is for the Mercedes-Benz Kona Svc. Ctr. staff and Paulette. On my older 2003 E320 sedan, I had problems with the SBC module for the brakes. Turns out that after checking out the car, Ted said there might be an extended warranty on it by MB. Turns out there was. Ted referred me over the Paulette at the MB Svc. Ctr. Ted treated me fairly and worked other issues. He told me that he could do the repairs but the car was still covered by extended warranty by MB. He then moved my car over to worked on by Paulette and her staff. End of part 1. I recommend Rag's and would not hesitate for them to work on my Mercedes Benz.”
“Sam was great. He put a new clutch in my Tacoma. It required resurfacing the flywheel which he took care of quickly. He had me back on the road in a day and a half. You can tell he loves what he does. Quick, honest, and very knowledgeable.”
“Professional, knowledgeable, personable, and the work they did on our 2000 4Runner was impeccable. Not only did they communicate every estimate in detail with us, but they took the time and care to show us the replaced parts in person, have our communications logged so that we could reference them, and explain answers in detail to our questions. Paulette was absolutely amazing and the work that JAWS did on our car made it run like it was brand new. We could not have asked for anything more with our experience.”
7:30AM - 4PM
74-555 Honokohau St suite a7, Kailua-Kona
Auto Repair
“Unlike a certain overpriced Euro shop near Home Depot that loves to charge high diagnostic fees without fixing anything, this place actually knows what they’re doing. Transparent, fast, and professional. Don’t waste time or money elsewhere.”
8:30AM - 5PM
74-5490 Kaiwi Street # K, Kailua-Kona
Auto Repair
“I brought my brand new truck here for a custom modification to my exhaust.
Dan did an excellent job removing the original part and installing the new one.
What would have taken me a few hours he did in 20 minutes. My truck sounds great.
When I went to pay him, he refused any money. I insisted but so did he. He told me in the spirit of aloha, there was no charge.
I highly recommend this shop! Not because of the free work but because of the exceptional service and the gracious people Aloha.”
7AM - 3:30PM
73-5596 Kauhola Street, Kailua-Kona
Auto Repair
“They are highly professional, communicative, and do good work, their shop is clean and organized which speaks to the level of Mechanics that work there, and their pricing is transparent and fair. Definitely recommend!”
“I had a great experience with No Limitz. After reaching out to many auto shops in Kona, No Limitz gave me the best quote. I was in touch with Michelle who immediately texted me the estimate after our phone call. The day before my appointment, she checked in to confirm it with me. I dropped off the car and it only took 2-3 hours until they said it was finished (my past experiences elsewhere have been all day). When I got the final total, it was slightly UNDER the estimate (something that has never happened to me elsewhere). I would highly recommend No Limitz to any one who wants a transparent experience. Thank you to Michelle and the mechanics!”
“Came in to I.P.O. a few weeks after putting new terrain tires on my 2021 4Runner, to get a 2" lift kit. After their installation, I noticed what seemed to be a new, very slight vibration in my frame and steering wheel. Thought it was from the lift kit they installed (turns out it wasn't). Jeff offered to check it out, and he did. A couple hours after dropping it off, it was ready to pick up. So, what was I problem, I asked. The front tires were out of balance, he discovered, and he rebalanced them all FOR FREE! Without my even asking! And wouldn't even accept cash on the counter. These guys are real professionals, when they step "outside of the box" to troubleshoot and get things fixed. I'll be back there anytime I have a 4WD or suspension issue!! Total trust.”
“After talking to multiple mechanic shops and getting quotes for my water pump to be replaced, I landed at Gold Coast Exhaust. Not only did they do the work for a reasonable price, they were good communicators...and they did the work on the day they said they could do it. They also fixed a couple of small issues that they discovered while they had everything torn apart. For a simple part, it's a long process to get it done, and I'm glad to say I'll be back when I need more work.”
“Unko Luis always takes care and does a wonderful job in all my vehicles. I trust no one else to work on my cars and recommend pitstop to anyone looking for a mechanic. They are quick, efficient and the prices are very fair. I appreciate all that they do in making every experience with them very pleasant. Big Mahalo to the Pitstop team -Tia”
“PAR is my go-to auto shop when I have car issues. I have taken my Ford Escape in on several occasions and always received professional, affordable and timely assistance. Raymond and Laurie are professional, great at answering my questions and helping me feel less anxious about the whole experience.
Mahalo,”
“My car needed a new starter, so I called PRNDL. Zeus was able to replace it for me same day I called. It was ready for pick up in less than 2 hours and there was air conditioned room available to sit and wait.”
“Wow !! What an amazing group of young men. They were on time, professional, funny and kind. They handled my new furniture with impeccable care. We will use them from now.on.”
“Impact Auto on Kuakini Ave. in Kona did an outstanding job
in managing the tows round trip from Hilo to Kona and in diagnosing and completing the Mazda/D.O.T. recall my Mazda truck passenger side airbag. Ruby kept me informed and it was a pleasure to deal with such a professional business and
personnel.”
“There is nobody I trust more (other than myself) to work on my cars. His work has always been spot on, most often completed in less time than quoted & the explanation of what is broken, why its broken, and being given the old/broken part is a nice touch!”
“We’ve bought two vehicles through Pre-Owned Motors and both times they were great and super helpful. Where some places it can feel overwhelming going through the process, we never felt that way with Pre-Owned Motors. Each time they were helpful and really kept the communication open while we worked on finding something that worked for us. I recommended them after our first vehicle and will continue to recommend them.”