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“Lala and Arianna were extremely attentive and helpful with my time-consuming, complex issue. Throughout the various stages of my service transfer, various software updates and resets occurred (the technology's fault) prolonging the time it took to conclude the issue.
Throughout the time, they were able to serve and resolve other customers with efficiency and courtesy, just as they'd consistently shown me.
Lala and Arianna are solution-oriented, attentive, personable, and utilized critical thought to solve various customer issues. They're excellent ambassadors to the brand and Cricket is lucky to have them.”
“Everyone in this store is super friendly and helpful. They are some of the nicest people I’ve met on Big Island. Raymon, Bailey and others who helped me to get out of a difficult situation. Thank you very much!”
“My wife's phone died on the flight to Big Island, we went right to this Verizon store, Alex walked right up and took care of us, he was trouble shooting, unfortunately it was just dead. Alex worked with getting her a new phone and since the camera, charging port and network was dead on it, he found another way to get all of her pictures and notes, and apps. We had to go back numerous times during the week to keep the phone transfer in progress and Alex took care of us all the time, along with Jodee. Thank you for the GREAT customer service you provided on out trip. DEFINITELY recommend!!!”
“The Spectrum Tech Genius, Stacie, is just fantastic. She is super knowledgeable and professional. Yesterday, Stacie activated Spectrum on my iPhone and assisted me with several issues I had been having with the device. I cannot recommend Stacie or her Kailua-Kona support team enough. Thank you!”
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“Cristalyn K was extremely helpful, patient, and knowledgeable. I left with way more information than I expected and was really grateful she took the time to listen to my needs and explain to me all my options.”