The Home Depot in Kailua Kona, HI, is dedicated to helping the community with any home improvement project. They offer a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the knowledgeable and friendly staff, including standout employees like Judy in electrical and Ellen at self-checkout, who provide excellent service and support. Many reviews highlight the outstanding customer service, with specific mentions of team members who are patient and professional. The store is well-stocked and efficiently run, making it a reliable choice for both DIY enthusiasts and professionals. Overall, The Home Depot is highly recommended for its great selection and top-notch employees.
Staff on the floor are scarce, or too busy. Who has control of the music playing in the store? It was dodgy lyrics and rap the other day with one member of staff turning it up and bouncing through the store to the back! It was funny but not wholly appropriate.
June 2026
Terrible customer service and customer contact. I don't know why I went there when Lowes is closer to my home.
April 2026
Came here and got the most excellent customer service from Burt/Bert Localbraddah with awesome Aloha
