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“The man was very helpful and I would come to thus post office over the one 2 blocks over. No line, no waiting. I walked up and was immediately helped. I would visit this post office more often and recommend coming here first.”
“Your Post Office worker Eric is so amazing, everytime he comes to my store he is always smiles and makes sure my pup Potato gets his pets, Potato is always looking for him and can tell Eric apart from the other workers when Eric is off lol. I just felt you should know how great of an employee he is. Potato is Eric's #1 Fan”
“Showed up an hour early for a passport + photo appointment. Was taken care of immediately and with no issues. ? To top it all off, there’s a gorgeous beach just behind.”
“People hating on the USPS need to chill. It isn't a business, it's a government service. It is part of the baseline, rudimentary infrastructure that makes things run, like roads or emergency services. UPS, Fedex, etc. would not be profitable businesses if they were responsible for providing the services that USPS does, such as deliver mail to rural locations, provide low price flat rate shipping, and media mail. I agree that USPS could be more efficient and sometimes can be frustrating and slow, but we can't have widely accessible public infrastructure if companies like FedEx and UPS don't pay their fair share of taxes, underpay their employees, and only operating in regions which are profitable, leaving the unprofitable parts to USPS, our friends and public servants.”
“I had the extreme pleasure of being served by Faye last week, and the experience couldn't have gone smoother. She was about to step around the counter when she saw that I was carrying a heavy package but I ran up so she instead reached over the counter to pull it up. She then proceeded to very sweetly and patiently walk me through the entire process of sending the package to Japan. I can't remember when I've had a more pleasant interaction at the post office. She is a definite asset to the Kaimuki branch as well as the entire U.S. Postal system!”
“Went on vacation and had to mail 10 boxes various trips to Ala Moana Post office. Recognize many of the employees from way back when i lived in Hawaii who were still nice and helpful. Thank you!”
“Walked into Waialae - Kahala Post Office around lunch time during the week. I expected it to be a long wait. Instead there were three representatives hard at work. Only waited a few minutes and a gentleman helped me process my packages and asked me what was in my package I wanted to send, which I thought was a weird questions, but I responded and he said if I could make it fit in a smaller flat rate package, the shipping cost would come down from $40 to $20. He was just trying to see if the package had any fragile components, etc. Great customer service, helped me secure my taping on the package and taped out all the mailing labels from the incoming package to avoid any confusion on the outgoing label. If you had to choose a Post Office, I would go out of my way to go here instead of many other locations. Mahalo!”
“Nice little local Post Office. Service was fast, friendly, and efficient. Only issue is parking availability. Small public parking lot that serves a lot of businesses in the area.”
10AM - 12PM
820 West Hind Drive Ste 128, Honolulu
Post Offices
“I'm going to buck the trend on the other reviews and say that I for the most part enjoy the service that I receive at this post office. I can't recall the woman's name that's usually on the right side of the counter, but she's always been very pleasant and helpful. There are some upgraded storage lockers that I haven't used yet but overall the location is kept clean and presentable.”
“Service was efficient, particularly given the length of the line, and competent and friendly. It has everything that a post office should have, including stamps and mailing materials like boxes and tape and greeting cards. Also has a PO Box area.
Parking available out front.
There’s also a mail collection box on the sidewalk. Collected at 3 pm and 5 pm Monday through Friday, and at 2 pm on Saturdays”
“I had an outstanding experience at this post office, and it absolutely deserves a full 5 stars. From the moment I walked in, the atmosphere felt organized, calm, and efficient. The line moved much faster than I expected, and the staff worked with a level of professionalism that really stood out.
What impressed me most was how attentive and patient the employees were. Even during a busy hour, they took the time to answer questions clearly and made sure every customer understood their options for shipping, tracking, and packaging. It never felt rushed or dismissive. Instead, it felt like they genuinely cared about helping people get things done smoothly.
The clerk who assisted me went above and beyond—double‑checking my forms, suggesting a more cost‑effective shipping method, and making sure my package was secured properly. Small details like that make a huge difference, especially when sending something important.
The facility itself was clean, well‑maintained, and easy to navigate. Supplies were fully stocked, signage was clear, and the self‑service kiosk worked perfectly for quick tasks. Parking was also surprisingly convenient, which made the whole visit even easier.
Overall, this post office delivers excellent service with consistency, friendliness, and efficiency. It’s rare to find a location where the entire team is this helpful and customer‑focused. I’ll definitely continue using this branch for all my mailing and shipping needs. Highly recommended to anyone looking for a smooth, stress‑free experience.”
8:30AM - 12PM
2754 Woodlawn Drive Suite 7-101, Honolulu
Post Offices
“A great post office location. Convenient with lots of easy parking. Helpful staff, good supplies, and decent post office boxes. Baffling that they were going to shut this location down.”
“Wow lots of complaining here but I've never really had a bad experience and I live here in Hawaii Kai and visit this post office regularly. Looks like most of the one star reviews are from pessimistic people who like to complain and therefore life gives them things to complain about. The rest seem to be people who don't follow instructions. Anyway, I think this post office and its workers are pretty great!”
“Very helpful and efficient service from the staff. Sent package to the mainland. Great suggestions on how to send item. Extremely clean location. Employees made the experience fun. Great people make a difference in your daily life. Mahalo nui loa to all usps at this store.”
9AM - 12PM
1271 North King Street, Honolulu
Post Offices
“This review is about my postal carrier that is from this station. Jasmine is an exceptional mail carrier and provides outstanding 5 star service. She is consistently friendly, accommodating, and always goes above and beyond to answer questions and anticipate my delivery needs. Having been a dedicated and loyal employee for over 25 years, she is a true asset to the postal service. I feel very fortunate to have her on my route. Thank you, Jasmine—wish I could give you 1000 gold stars!”
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“Kailua post office has staff that are always friendly and helpful. The line move quickly. The self serve mail machine works if you don't want to stand in line with paying by credit/debit card.”