“Kawika was absolutely awesome and so helpful. He actually went beyond his working hours just to make sure I was satisfied with everything before ending the call. The store closed at 6:00pm and I called in at 5:55 just for a quick question because I knew they were closing soon and we ended up hanging up the phone at 6:25. So thank you kawika over at the kaneohe location!!”
“As soon as I walked into this Verizon store a woman immediately came up to me asking if I needed any help. I was there to only ask about their different internet plans to it was only going to be a short visit for me where I wouldn't be looking around for anything else. She was awesome and I wish I had written hr name down but I'm sure she will remember me if she reads this review. She also didn't best around the bush like other stores did to me and gave me only exactly what I wanted to know about unless she had a better option for me in which she did and if I could rate her as well she'd get 10 stars. I will be going back to this Verizon to do on the advice she gave me. I only go on that side of the island once a month so I'll be back there in about 3 weeks and then I'll be a part of the Verizon Plan. Aloha”
“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”
“Very helpful and friendly staff! I went in there this past weekend 3 times in 2 days to make the switch from my previous carrier and they made everything so easy to understand and offered great deals! I also was able to observe all the other customers being treated with equal respect and care and that was great to see. Well done T-Mobile team.”
“Had a great experience setting up my new phone. Sean W was super friendly and helpful. He was patient and answered all the questions I had. I noticed the other staff were great too!”
“My husband and I came into AT&T because his phone was broken. Jessica assisted us in doing an upgrade on our phone & on our insurance plan. She gave us a better deal and gave us a better understanding on our phone plan! Thank you Jessica for being amazing and super helpful! Will be recommending the Kaneohe location to my friends!”