Appliances near Kapolei, HI

“Needed a new aerator for my sink faucet, I had no idea there were so many different types of keys and sizes, but Roger helped me find just what I was looking for! Really appreciate the assistance, knowledge and customer service!”

“I cannot thank Rent-A Center enough for coming to my rescue! After being away from home for a few days, I come home to a refrigerator that wouldn't stop beeping and displaying a power outage error code. I spent a LONG time trying to troubleshoot the problem myself as it was already later in the evening and too late to call any professionals. Nothing worked! I was very concerned because my fridge and freezer weren't as cold as they should be. The next morning, I chatted online with a Whirlpool representative who was of no help. The representative just asked me if I did all the things that I had tried the night before. Basically, they said there was nothing they could do for me and I would need to contact someone locally. I remember my parents having their fridge break in the past, so I asked them what they did while waiting for a new fridge. They said they rented a fridge. I didn't even know that was a thing! They recommended me to Rent-A-Center. I called them as soon as they opened. Initially, they said they could put me on standby the next day and if that didn't work out, then they could put me on the list for the following week. I couldn't wait that long! I guess the employee could hear the desperation in my voice and went to speak to their manager. Somehow they were able to squeeze me into their already busy schedule for the day. After looking through their inventory, the employee was able to find me a 14 cubic feet fridge. You agree to a month long rental, which came out to $108.28 plus taxes and because I would need drop off/pick up it was another $150. She took all my contact information, including my social security number which I thought was odd, but she said it was to see if I qualify. The paperwork was emailed to me so I could DocuSign it. She also mentioned that I would need to call one week prior to the expiration of the month's rental to confirm pick up or ask for an extension. Then I was all set! By about 4:30 that afternoon, the refrigerator rental was dropped off to my unit! Just needed to plug it in for about two hours and I was able to transfer (and save!) most of what was in my fridge/freezer. Bless your hearts Rent-A-Center Waipahu! Thank you for your amazing customer service. They really put customers first. You saved the day!”

“I had ordered a bunch of items online with Home Depot, Store 1702 in Pearl City, HI. I got the emails and text messages telling me that my order was ready for pickup. When I first arrived in parked in the "Curbside Pickup" area, I was approached and asked for my order number and ID. When they found out that I had a lot of items to pickup and some of these items were very large, they asked me to pull up to the PRO area and see one of their employees in that section. I was approached by an employee, Denny Whitworth. He was very polite and asked if I needed help. I explained to him that I was there to pick up an order. He explained to me that the concrete that I was picking up was very heavy and didn't think my Toyota truck would be able to carry the entire order in one trip. He hand-carried the 80# bags of concrete and loaded them one at a time onto my truck bed. We took about 15 bags on the first trip and the truck struggled with that. When I returned the same day, he hand-carried another 19 (80# bags) into my truck. Each time I came back, he was there with a smile and helped me each time with the greatest customer service. He works hard and quick. He's very attentive and goes the extra mile by really helping out the customers. He's a great employee and you guys should see about making him a manager. He's a hard worker, very polite and you can tell he's smiling under his mask (COVID-19). Awesome guy and I'll be sure to tell him "howzit" each time I come to this store. Great work etiquette...”

“Bought a stack washer dryer from Home Depot Got it delivered on Feb 14. Delivery man said not enough power so hired an electrician. Electrician said the washer hose not set up properly so called Home Depot again to come out and check. Delivery man. said to call Whirlpool because drain hose broken. Then for days and weeks and hours on the phone began! WHAT A WASTE OF TIME! Majority of the operators sounded like you woke them from a nap! One day the wait time was 1 hr!After all that run around I called Home Depot for help. Demanded I speak with a manager. Finally one called me back 3 days later and said she would look into it that day. Then the next day I got a call from Newtown Appliance, Carl. He said he would go out and check on it. That afternoon he went out and fixed it! The delivery men did not hook it up properly like the electrian said! It took almost a month to get it hooked up!THANK YOU SO MUCH TO CARL OF NEWTOWN APPLIANCE!!!”

“The associate michel needs to be a district manger went above and beyond to make sure i found the hose clamps i needed for a niche situation (radiator fix for a can am spyder) Mahalo michel ! Customer service is still alive and its not Ai!”

“Only had one clerk. Son sent me to get something I knew nothing about
Sold me what my son needed. Everyone happy. Was a little disappointed because after he helped the customer in front of me, he chatted for a while.”

“Omar is such great help! Love coming here because of him. He makes things easy and smooth to order and pick up. Even offered further assistance with any questions or help”

“Great place to select a variety of plants, garden supplies, different types of bags of soil, concrete blocks etc. Picture is of new garden area with all plants, concrete blocks and soil from Home Depot Garden Center.”

“Kalani was so helpful with fixing my son’s wheelchair identifying the correct missing screws and carefully taking his time to ensure the reapplication of each one was done in a delicate and secure manner. We tried to even offer a tip which he refused but nonetheless he is deserving of being recognized as an exemplar of customer service. Thank you Kalani, the Zeigler family.”

“They kept my order for four months while I was in Australia picked it up on the day that I wanted on the way through to Vegas. Best Buy’s are awesome grateful for all the tech you need when in the US.”

“This Lowes has The most helpful Group of employees I have ever encountered at any hardware store ever. I can’t say enough good things about them. Nathaniel and Ryan have helped me out big time in the lumber section going above and beyond. Sharon is always so nice at the pro desk check out. Blaine in windows is an absolute legend his customer service is 10/10 they are lucky to have him. I’m sure I’m missing some other folks but everyone here is awesome. I’m used to going to the orange giant where almost every employee is avoiding customers and barely helpful. This Lowes specifically is on another level. The help I have received from all the employees is unbelievable for a large store like this.

Also their lumber is usually very good quality for what you can get now days from a big store. I’m very impressed. Whoever is in charge of this store please take care of those employees and keep them happy! They specifically have won you my business and probably 20-30K$ total away from what I would have spent at HD and various places on a current remodel I’m doing. I don’t go anywhere else unless I have to now. Mahalos everyone here!!!!”

“Best Buy's Total Tech, which includes their Geek Squad, is the "best buy" on the planet. Tech is evolving at such a fast pace that I can no longer keep up. But when I am hopelessly mired in the "newest and most confusing," the Geek Squad people talk me down off the ledge. I'm forever grateful!”