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“We were looking for a couch and found what we wanted less than 30 minutes! And we also got to pick it up at the warehouse on the same day! Thank you so much to Russ for helping us!”
“Hannah was extremely helpful! She was very attentive to my concerns and went above and beyond to ensure I got the furniture I wanted. She’s definitely the person you want on your team!”
“Thank You Sale Clerk Jason for helping me I really appreciated he doing his great job skills and best associated and smiling at his customer,,, Mahalo for Holiday discount ? ALOHA Ms Mary Hall”
“Diana was super helpful! I went in originally just for a quote and she helped me with no problem. Ended up coming back about a week later and she was able to assist me in getting my dream bed in about 20 minutes. Never did she get super pushy or salesy. Answered all of my questions and gave the perfect suggestions. Love this location.”
“Valyou is awesome for first-time homeowners. I bought most of my furniture from them and had a great experience. The prices were fair, the quality is solid, and everything made furnishing my place simple and stress-free. Definitely recommend!”
“The Wahine that helped was awesome! We felt welcomed and well taken care off by the staff! The service alone speaks volumes! I would go back just for that! The furniture and all items for sale were well display and well kept with plenty of room. The staff also fully assisted with loading which we appreciated greatly! We had some furniture that we were not able to fit so the staff allowed to pick it up the following. Thank you to all the staff but especially the kind Wahine at the front desk!
Kalani”
10AM - 6PM
4450 Kapolei Pkwy #900, Kapolei
Furniture Stores
“We got to walk through with no problems. No one asked us to leave. We looked and tested every item in the store. Tons of cool art work and bunk beds and many couches and chairs. It was super fun to walk through and be inspired.”
“I have had the most incredible service from Serta. In or about 2019 I bought an ************************************ from a super fancy furniture store in **************, **. In 2021, I moved back to ******* and began having problems with my mattress. The sides were caving in. I contacted the warranty department and received the most caring, considerate, thoughtful customer service. I was given several options, all of which I felt were very reasonable, which I declined. I decided to keep my mattress due to pretty serious medical matters. Then I began noticing the bed getting worse. The middle was caving in and it pretty much hurt me to sleep on, so I decided to contact customer service again and see what my options were. I bet I have ***** emails back and forth they were so helpful. Much time went by. I tried to find a new mattress but no stores had all the models to try. Then I guess I gave up, but today I contacted customer service again and they them I needed to make a decision. The man I spoke to today was the kindest, most considerate customer service rep I had ever talked to. He was so kind to me that it brought tears to my eyes. He got my problem solved immediately, helped me pick the right bed and now my new bed is on order and will be arriving soon. I read some of the other reviews posted and my experience dealing with this company has been the complete opposite to many of the other customers. Honestly, I received exceptional care each and every time I contacted this company. I honestly didn't even know my mattress came with a warranty. This company helped me with all that and I am forever grateful for the excellent customer service I received. ”
“Sour dough bread was the main purpose for shopping today, but then I spied 50% off sale for favorite Amy's, Marie Callendars, and the rest is history
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“Knowledgeable and pleasant sales team. We visited twice before making our purchase and compared others. Emmaline and Marlene both provided excellent service. Matress Firm's prices and ability to order items not on the floor were attractive. Also the delivery policy amd 129 night trial. Mahalo.”