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“Nicest Post Office!
Super friendly and helpful staff. I shouldn't call them staff, they are like your friends, on your side for anything you might need, going above and beyond their call for duty.
They help you choose the most efficient and least costly method in shipping. They bring your item out to you even if you just missed their closing time and couldn't find the item you expect in your box just yet!
I almost want to hang out with these guys and gals there, day in day out. Thank you all for making residents feel so welcome.”
“I don't ship boxes alot, but the lady at the counter was very helpful and calm with my many questions and mistakes (from labeling to packaging). She told me my best options and then help me package and label everything back up.”
“Just wanted to say that the lady (I think her name is SAVANNAH) that was assisting me today was so lovely and helpful! She helped me with sending a really special package and made me feel calm and taken care of the whole time.”
“I always go to USPS Waipahu whenever I need to do a person to person transaction. Besides it's located where I reside, personnel thereat like Lupe are customer friendly and know their work!”
“Ms. Lisa is amazing! We’ve been here since August of last year and the few times we’ve stopped in the post office it has always been Ms. Lisa. She’s very helpful and efficient and ensures that when mailing a box that we’re using the right one with correct postage. One time I accidentally used a priority mail box that wasn’t labeled flat rate and she caught it and I didn’t realize how much cost difference was to send between the two. Ms. Lisa made sure I got the right box as I had already prepaid and hit me with some knowledge that I use going forward. I really hope that while we’re here that Ms. Lisa is permanent as she has such a positive energy and friendly vibe there. She definitely has the Aloha spirit ?”
“I went to do the passport and Shai taking care of me all process so fast and professional also she so liveliness l feel it all the time she helping me thank you so much this the best usps service l ever had”
“I love the convenient after hours of it being open for the working class. I usually can't make it to any post office but this location closes later at 8pm on weekdays! New discovery of this location has made it possible to get boxes out if need be. Service is great too, they are quick and friendly. There is a nice breeze sometimes too while waiting in line. :)”
“Great post office. Fast, friendly service. Lots of flat rate priority boxes in the lobby. A fair amount of parking. They sell packing supplies and greeting cards, too.”
“This post office is phenomenal. While it may have received some bad reviews in the past I wanted to update the ratings here. The accessibility of having this on base is not only great but I use it constantly and not only have great experiences every single time but also get advice on the best way to package whatever I'm shipping. Constantly I see people coming in to just say hello to the staff when they don't even have anything to ship out. Sure you have to park and get into the hospital to use it but that's a small hurdle to have the ability to use it's services. And again, the staff is AMAZING!”
“When I went it was just before 12pm, and had only 1 personnel working the counter while another was filling the box area. The line did kind of backed up but moved along.”
“Very helpful the two guys upfront one with dreadlocks and the other Spanish boy are very polite best customer service I’ve ever experience. I stood and listened how they extended to the customers offering assistance unreal.”
“I'm just gonna say it - the folks at this post office are AMAZING! Always helpful and considerate - truly dedicated professionals!!! When I am in they point out ways to save time/$$ -!just really awesome! Shout out to Joanie who helped me rescue a (stampless - completely MY fault) card from the outgoing pile! They are really living aloha here!!”
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“Renton Road staff is ALWAYS helpful. BUT the hours listed online as only noon - 2pm are WRONG. I got there at 1pm and the line took one hour to get to window, and I have health issues!. They only have ONE PERSON doing passports and mail. NEED HELP THERE!!!”