“Patrick helped me get a new screen protector for my iPhone 16 Pro. He was so friendly and knowledgeable and engaging. T-Mobile, you have a star right here. Great service. Highly recommend.”
“Rogue wave caught my daughter’s iPhone 13. Tried the rice trick and only made problems worse when grains got into the charging port. They were pretty certain of the problem and attempted the repair which was successful! Added a screen protector too and saved a 15 year old girl’s vacation. THANK YOU for your fast, fair, and honest service!”
“Every time I walk in the Lahaina location I am quickly greeted, which is nice. Especially when I have an issue (with my account, nothing they did) that may take a little more than a standard equipment switch out. Last night was no different. Patricia greeted me with a smile and was ready to help. This called for some managerial assistance and so she called Malama, who also was welcoming and helpful. They got everything taken care of for me with patience. I also noticed another lady came in and had been scammed. I am not really sure of the details although I know she also left happy! Great store, great service!”
“Our son broke his phone during our vacation. We called this store and spoke with Jeff and he was amazing! By the time we got to the store he had a new phone for my son and even lowered our bill! Jeff is amazing! Aloha!”