Victra is a Verizon Authorized Retailer located in Wailuku, HI, dedicated to providing the best experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers have praised the knowledgeable and friendly staff, highlighting their ability to assist with various issues. Reviewers noted exceptional service from team members who helped with phone upgrades, lost devices, and additional lines. The patience and expertise of the representatives, including specific mentions of individual staff members, contributed to a positive shopping experience. Overall, Victra is recognized for its outstanding customer service and commitment to connecting technology to life.
They tried to help me spcial the manager unfortunately we didn't get result
May 2026
Bronson is literally a miracle worker! I won't go to anyone else at any other store. He is patient, kind, helpful and so so friendly! Best Verizon manager I have ever encountered. There are closer Verizon stores to me, but I'd rather drive to Wailuku because his customer service is top notch.
April 2026
Bailee was seriously so amazing!! Got me set up with a new iPhone 17 pro in orange (im in looove) and a new phone plan and she made it suppperrr easy and not stressful. hands down best experience I’ve ever had at any Maui Verizon store I’ve ever been to
